Lead, Receivables and Collections at GIG Logistics

Job Summary

We are seeking an experienced and results-driven Lead, Receivables & Collections to oversee the Company\'s accounts receivable and collections function. The successful candidate will be responsible for driving timely collections, minimizing outstanding debts, improving cash flow, ensuring compliance with credit policies, and leading a high-performing collections team.

The ideal candidate should possess strong analytical, leadership, and stakeholder management skills, with proven experience managing receivables within a fast-paced organization. Prior experience in the logistics, transportation, courier, FMCG, banking, or service industry will be an added advantage. 

Key Responsibilities

• Lead and manage the Accounts Receivable and Collections team to achieve collection targets and optimize cash flow.
• Develop and implement effective debt recovery strategies to reduce overdue receivables and improve Days Sales Outstanding (DSO).
• Monitor customer accounts, reconcile outstanding balances, and ensure timely follow-up on overdue payments.
• Review customer credit limits and support credit risk assessments in line with company policies.
• Engage customers professionally to resolve payment disputes and negotiate repayment plans where necessary.
• Collaborate with Sales, Operations, Customer Experience, and Finance teams to resolve billing and collection issues.
• Prepare and present weekly and monthly receivables, aging, and collections performance reports to Management.
• Ensure compliance with internal controls, financial policies, and regulatory requirements.
• Identify process improvement opportunities to enhance collections efficiency and customer payment experience.
• Coach, mentor, and develop team members to drive performance and continuous improvement.

Requirements

• Bachelor\'s Degree or HND in Accounting, Finance, Economics, Business Administration, or a related discipline.
• Minimum of 5 years\' experience in Accounts Receivable, Credit Control, or Collections, with at least 2 years in a supervisory or leadership role.
• Professional certification such as ACA, ACCA, ICAN, ANAN, or equivalent is an added advantage.
• Strong knowledge of receivables management, credit control principles, and financial reporting.
• Proficiency in Microsoft Excel and ERP/Accounting systems.
• Excellent negotiation, analytical, communication, and stakeholder management skills.
• Strong leadership ability with a proven track record of driving team performance.

Preferred Experience

• Candidates with prior experience in logistics, transportation, courier services, e-commerce, FMCG, financial services, or other high-volume transactional businesses will be highly preferred.

Key Competencies

• Accounts Receivable Management
• Credit Control & Debt Recovery
• Cash Flow Optimization
• Financial Analysis & Reporting
• Leadership & Team Management
• Negotiation & Conflict Resolution
• Customer Relationship Management
• Process Improvement
• Attention to Detail
• Problem Solving & Decision-Making