GIG Logistics is Nigerias leading Logistic Company with clearly defined market path, committed to providing cost effective and timed delivery Logistic Solutions that offers complete flexibility to our customers. Our top tier solutions incudes freight forwarding, ecommerce logistics and express courier delivery and we have a reputation for professionalism,...
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Job Summary
The Credit Control Officer is responsible for managing the company\'s credit and collections processes, ensuring timely recovery of outstanding debts, minimizing credit risk, and maintaining healthy customer accounts. The role involves monitoring credit limits, following up on overdue payments, reconciling customer accounts, and working closely with internal and external stakeholders to improve cash collection performance.
Key Responsibilities
- Monitor customer accounts to ensure timely payment of invoices and outstanding balances.
- Follow up with customers on overdue accounts through calls, emails, and other communication channels.
- Conduct account reconciliations and resolve billing discrepancies or payment disputes.
- Review customer creditworthiness and recommend appropriate credit limits.
- Maintain accurate records of collections activities, customer payments, and outstanding debts.
- Prepare aging reports and provide regular updates on receivables and collection performance.
- Escalate delinquent accounts and support debt recovery efforts where necessary.
- Collaborate with Sales, Operations, and Finance teams to resolve account-related issues.
- Ensure compliance with company credit policies and financial procedures.
- Support month-end reporting and cash flow management activities.
Requirements
- Bachelor\'s Degree or HND in Accounting, Finance, Economics, Business Administration, or a related discipline.
- Minimum of 3–5 years\' experience in Credit Control, Accounts Receivable, or a similar finance role.
- Experience within the logistics, transportation, courier, FMCG, or service industry is an added advantage.
- Strong understanding of credit management, collections, and account reconciliation processes.
- Proficiency in Microsoft Excel and accounting/ERP systems.
- Excellent negotiation, communication, and stakeholder management skills.
- Strong analytical and problem-solving abilities.
Key Competencies
- Credit Control & Debt Recovery
- Accounts Receivable Management
- Account Reconciliation
- Negotiation & Collections
- Financial Analysis
- Risk Assessment
- Attention to Detail
- Communication & Relationship Management
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Job Summary
We are seeking an experienced and results-driven Lead, Receivables & Collections to oversee the Company\'s accounts receivable and collections function. The successful candidate will be responsible for driving timely collections, minimizing outstanding debts, improving cash flow, ensuring compliance with credit policies, and leading a high-performing collections team.
The ideal candidate should possess strong analytical, leadership, and stakeholder management skills, with proven experience managing receivables within a fast-paced organization. Prior experience in the logistics, transportation, courier, FMCG, banking, or service industry will be an added advantage.
Key Responsibilities
- Lead and manage the Accounts Receivable and Collections team to achieve collection targets and optimize cash flow.
- Develop and implement effective debt recovery strategies to reduce overdue receivables and improve Days Sales Outstanding (DSO).
- Monitor customer accounts, reconcile outstanding balances, and ensure timely follow-up on overdue payments.
- Review customer credit limits and support credit risk assessments in line with company policies.
- Engage customers professionally to resolve payment disputes and negotiate repayment plans where necessary.
- Collaborate with Sales, Operations, Customer Experience, and Finance teams to resolve billing and collection issues.
- Prepare and present weekly and monthly receivables, aging, and collections performance reports to Management.
- Ensure compliance with internal controls, financial policies, and regulatory requirements.
- Identify process improvement opportunities to enhance collections efficiency and customer payment experience.
- Coach, mentor, and develop team members to drive performance and continuous improvement.
Requirements
- Bachelor\'s Degree or HND in Accounting, Finance, Economics, Business Administration, or a related discipline.
- Minimum of 5 years\' experience in Accounts Receivable, Credit Control, or Collections, with at least 2 years in a supervisory or leadership role.
- Professional certification such as ACA, ACCA, ICAN, ANAN, or equivalent is an added advantage.
- Strong knowledge of receivables management, credit control principles, and financial reporting.
- Proficiency in Microsoft Excel and ERP/Accounting systems.
- Excellent negotiation, analytical, communication, and stakeholder management skills.
- Strong leadership ability with a proven track record of driving team performance.
Preferred Experience
- Candidates with prior experience in logistics, transportation, courier services, e-commerce, FMCG, financial services, or other high-volume transactional businesses will be highly preferred.
Key Competencies
- Accounts Receivable Management
- Credit Control & Debt Recovery
- Cash Flow Optimization
- Financial Analysis & Reporting
- Leadership & Team Management
- Negotiation & Conflict Resolution
- Customer Relationship Management
- Process Improvement
- Attention to Detail
- Problem Solving & Decision-Making
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Job Summary
The Head of Brokerage will provide strategic leadership for the Company\'s customs brokerage operations, ensuring efficient import and export clearance, regulatory compliance, customer satisfaction, and operational excellence. The role is responsible for managing brokerage teams, building strong relationships with regulatory authorities, optimizing clearance processes, and driving business growth.
Key Responsibilities
- Lead and oversee all customs brokerage operations, ensuring timely and compliant clearance of import and export shipments.
- Develop and implement brokerage strategies to improve operational efficiency, service delivery, and profitability.
- Ensure compliance with Nigeria Customs Service regulations and other applicable trade, port, and government agency requirements.
- Build and maintain strong working relationships with regulatory agencies, shipping lines, terminal operators, freight partners, and other key stakeholders.
- Oversee customs documentation, tariff classification, valuation, duty assessment, and regulatory compliance.
- Monitor operational KPIs, cargo clearance timelines, and customer service performance, implementing improvements where necessary.
- Identify and mitigate compliance, operational, and commercial risks associated with brokerage activities.
- Collaborate with Sales, Freight Forwarding, Operations, Finance, and Customer Experience teams to deliver seamless logistics solutions.
- Lead, mentor, and develop the Brokerage team to drive high performance and continuous improvement.
- Prepare management reports, operational analyses, and strategic recommendations to support business growth.
Requirements
- Bachelor\'s Degree in Logistics, Supply Chain Management, Business Administration, Maritime Studies, Law, Economics, or a related discipline.
- Minimum of 8–10 years\' experience in Customs Brokerage, Freight Forwarding, Shipping, International Trade, or Logistics, with at least 4 years in a leadership role.
- Strong knowledge of customs regulations, import/export procedures, tariff classification, valuation, and trade compliance.
- Proven experience managing customs clearance operations and engaging with regulatory authorities.
- Excellent leadership, stakeholder management, negotiation, and communication skills.
- Strong analytical and problem-solving abilities with a focus on operational excellence.
- Proficiency in Microsoft Office Suite and customs brokerage, freight forwarding, or ERP systems.
- Professional certifications in Customs Administration, Freight Forwarding, Supply Chain Management, or International Trade will be an added advantage.
Preferred Experience
Candidates with experience in logistics, freight forwarding, customs brokerage, shipping, maritime, aviation cargo, or international trade will be highly preferred.
Key Competencies
- Customs Brokerage Operations
- Trade Compliance & Regulatory Affairs
- Import & Export Management
- Freight Forwarding
- Customs Documentation & Tariff Classification
- Leadership & Team Management
- Strategic Planning
- Stakeholder & Government Relations
- Operational Excellence
- Risk Management
- Customer Relationship Management
- Commercial & Business Acumen
Method of Application
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