Lead, Backoffice Software at Interswitch

Job Purpose

This role will be responsible for building and managing software tools. The incumbent would manage a team of software developers, providing guidance and support to ensure that projects are completed on time and meet their requirements. This individual will be required to work collaboratively with other departments such as Operations, Technology, and Finance to understand the needs of the business and create solutions that meet those needs.

Responsibilities:

• Undertakes complete design of moderately complex software applications or components applying agreed standards, patterns and tools
• Assists as part of a team on design of components of larger software systems
• Specifies user/system interfaces
• Creates multiple design views to address the concerns of the various stakeholders of the design and to handle separately functional and nonfunctional requirements
• Assists in the evaluation of options and trade-offs
• Collaborates in reviews of work with others as appropriate
• Designs, codes, verifies, tests, documents, amends and refactors complex programs/scripts and integration software services
• Contributes to selection of the software development approach for projects, selecting appropriately from plan¬ driven/predictive approaches or more adaptive (iterative and agile) approaches
• Applies agreed standards and tools, to achieve a well-engineered result
• Participates in reviews of own work and leads reviews of colleagues' work
• Reviews requirements and specifications, and defines test conditions
• Designs test cases and test scripts under own direction, mapping back to predetermined criteria, recording and reporting outcomes
• Analyses and reports test activities and results
• Identifies and reports issues and risks associated with own work
• Investigates problems in systems, processes and services
• Assists with the implementation of agreed remedies and preventative measures
• Produces software builds from software source code
• Conducts tests as defined in an integration test specification, records the details of any failures
• Analyses and reports on integration test activities and results
• Identifies and reports issues and risks
• Applies data analysis, design, and modelling techniques to establish, modify or maintain a data structure and its associated components (entity descriptions, relationship descriptions, attribute definitions)

Behavioral Competencies

• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
• Proven leadership ability.
• Ability to set and manage priorities judiciously
• Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.
• Relates openly and comfortably with diverse groups of people. For example, takes time to build rapport in meetings; speaks about common interests and priorities; shows tact and sensitivity in difficult interpersonal situations.
• Maintains productive relationships with a wide variety of people and from a range of backgrounds.
• Strong tactical skills.
• Ability to articulate ideas to both technical and non-technical addressees.
• Exceptionally self-motivated and directed.
• Keen attention to detail.
• Superior analytical, evaluative, and problem-solving abilities.
• Exceptional service orientation.

Education

General Education

• University degree in the field of computer science or “STEM” major (Science, Technology, Engineering and Math) or related field.

General Experience

• 5+ years of experience in software development
• Strong leadership skills, with a proven track record of managing teams of software developers.
• Experience with project management methodologies such as Agile, Scrum, or Kanban.
• Experience with programming languages such as Java, Python, or C++.
• Experience with cloud-based technologies such as AWS or Azure.
• Experience with database technologies such as SQL, MongoDB etc.
• Experience with front-end technologies such as HTML, CSS, and JavaScript.
• Knowledge of the settlement and arbitration process in the financial services industry desired
• Ability to adapt to new technologies and learn quickly