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  • Posted: Nov 12, 2021
    Deadline: Not specified
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  • The most recognized name in the industry, Hilton Hotels & Resorts stands as the stylish, forward thinking global leader of hospitality. With over 92 years of experience, Hilton continues to be synonymous with hotel because of our innovative approach to products, amenities and service. We help make traveling easier with our smart design, innovative restau...
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    Laundry Supervisor

    Job Ref.: HOT07VPN
    Location: Ikeja, Lagos
    Brand: Curio Collection by Hilton
    Job Level: Supervisor / Team Leader
    Job: Housekeeping and Laundry

    Job Description

    • A Laundry Supervisor is responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries.

    What will I be doing?

    • As a Laundry Supervisor, you are responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience.
    • A Laundry Supervisor will also be required to ensure quality controls are in place and manage customer service inquiries.

    Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Manage overall daily operations of the Laundry Department
    • Ensure quality controls are in place for all laundry processes, rejecting any exceptions
    • Maintain cleanliness of the laundry area
    • Train, develop, and appraise the laundry team
    • Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Events
    • Carry out stock takes
    • Ensure par stocks are maintained
    • Take receipt of stock and ensure safe storage
    • Manage customer service issues quickly and effectively
    • Oversee the issuing of linen via a requisition system
    • Ensure team members adhere to all Health and Safety Regulations
    • Carry out any other reasonable task set by the hotel's management

    What are we looking for?

    • A Laundry Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
    • To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
      • Good organisational and planning skills
      • Good communication skills
    • It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
      • Previous hotel or leisure sector experience
      • Previous experience at Supervisory level.

    Method of Application

    Interested and qualified? Go to Hilton Worldwide on jobs.hilton.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at Hilton Worldwide Back To Home

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