Landing Provider Engineer at Equinix Nigeria

Job Summary

• The Landing Provider Engineer will be responsible for the day-to-day operations of the Transmission (Submarine and Terrestrial) network comprising of network elements such as ASN, Nokia and Ciena equipment on the network.
• He / she will also support the network facility (Cooling / Power systems) and work with the customer / OEM vendors / technical team and generate applicable reports.

Responsibilities

• Provide routine, preventive, corrective and diagnostic maintenance services for the Customer and Interested Parties' Separately Owned Property, the Submarine Terminal Equipment, Terminal Facilities, Terminal shore-end and Fronthaul Cable and Terminal Cable landing Station, according to all the manufacturers' prescribed procedures.
• Troubleshooting and resolution of 1st and 2nd level network related problems on the Submarine, DWDM / OTN and ROADM network.
• Perform careful analysis of all alarms on the Branch Common Infrastructure at the Terminal Station.
• Respond to and resolve network issues within the service level agreements (SLAs).
• Review and execute RPRs (re-provision requests) on the network platforms with minimal supervision.
• Support all aspects of the network management process assuring requests, implementation, and problems are resolved as required with no impact to the global communications.
• Deploy and document changes in accordance with problem and change management process.
• Participate in managing projects introduced by engineering team assuring full implementation and documentation standards are adhered to.
• Able to interpret, review and implement networks designs from the customer & core network planning team.
• Perform most effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity.
• Provide root cause analysis (RCA) on fault resolution such as fault clearance date and time, identification of Terminal Station personnel, the exact nature and cause of the fault, Terminal Station recommendations (lessons learned) and how to avoid reoccurrence of similar faults in the future.
• Support the Cable Landing Station power infrastructure, including power systems (Rectifiers and UPS) and backup generators.
• Perform inventory checks periodically on the station tools and equipment as requested by the NOC or other parties.
• Ensure that the company's Backhaul and metro fiber network documentation is always accurate and up to date.

Qualifications

• A Bachelor’s Degree or Equivalent in Electrical / Electronics and Telecommunication Engineering.
• At least 6 years post-NYSC work experience in the configuration, operations, and maintenance of DWDM / OTN equipment, optical fiber, SDH equipment.
• Ability to review engineering documents and execute provisioning as requested.
• Ability to setup & use relevant testing equipment (Ethernet Analyzer, OTDR / Power testing tools / instrument) and analyse results.
• Ability to troubleshoot, identify root causes and recommend solutions.
• Ability to install, commission, implement and configure according to design and specification.
• Knowledge of fault management processes and procedures.
• Good oral and written communication skills.
• Ability to monitor and manage the delivery of service especially by 3rd party vendors rendered to customers.
• Ability to operate, troubleshoot and maintain all networking/IP related technologies and protocols.
• Working experience on power systems operations and maintenance (Rectifier, UPS and DG).
• Ability to interpret topography, network design maps and AutoCAD Designs.
• Knowledge of vendor management.
• Teamwork abilities.
• Demonstrated mastery of telecommunication industry standards, dimensioning transmission network element systems, ITU, and ANSI / ETSI etc.