Laboratory Technician at Lagoon Hospitals

Reports to: Head of Department

Summary of Responsibilities

• Carry out phlebotomy service in the hospital.
• Accept samples, check labels and make entries into the log in computer.
• Provide some supervisory over sight to junior technicians.
• To check for adequate specimen as per test method given.
• To maintain safety and cleanliness in the laboratory.
• Prompt incidence reporting and management of patients’ grievances.
• Participate at the Hospitals’ CMEs and quality improvement activities.
• Comply with the use of Standard Operating Procedures and polices / adherence to quality standard.

Job Description

• This role is responsible for providing technical and administrative support to Laboratory Scientists in carrying out laboratory investigations on patients

Key Results Areas:

• Error rate (Missed samples, Missed results, incomplete results) – 5%
• Posting completeness – 100%
• Inventory stock out – Zero
• Patient injury during collection of samples - 5%
• Use of SOPS / adherence to quality standards – 100%

Job Qualifications

• Medical Laboratory Technician Certificate
• Valid Practicing License
• At least 1 year experience.

Core Competencies:

• Phlebotomy Skills
• I-CARE attitude (Integrity, Compassion, Attentiveness, Respect, Excellence and Empathy)
• Attention to details
• Good interpersonal and communication skills