L3 Repair Technician at Okra Solar

• We’re looking for someone who is experienced in electronics repair with a focus on safety, detail  and is eager to learn. If you thrive in a fast-paced environment, love solving technical challenges, and want to help build a brighter future for Nigeria, we want to hear from you! This role is in person in our Abuja office, everyday.
• Step into a role where your skills will be valued, your growth supported, and your work will have a direct impact on improving lives. Join us as we scale from 10,000 to 50,000 units in the field—and become a key part of our journey!

Responsibilities

• Diagnose and repair Okra devices including pods, inverters, sprouts, and solar panels to manufacturer quality standards
• Execute all Level 2 and 3 (L2 & L3) repairs using appropriate tools and following established repair procedures
• Share knowledge about Troubleshooting system failures to team members
• Document all repair activities with detailed findings, actions taken, and resolution outcomes
• Assist with mesh grid deployment training(on-site) alongside Service Delivery officer
• Support new installation verification and commissioning activities

Required Experience

• Minimum 3 years experience repairing electronics.
• High school graduate

Nice to Have

• Experience with diagnostic equipment - Familiarity with using oscilloscopes and similar electronic testing tools.
• Proficiency in Microsoft Excel - Ability to use Excel for tracking repairs and basic data analysis.
• Repair documentation skills - Experience in creating clear, accurate repair records and documentation.
• Prior hands-on repair experience - Background in repairing electronic equipment in a professional setting.

Hard Skills

• Strong understanding of electrical safety
• Proficient soldering and desoldering skills: Demonstrated ability to solder and desolder electronic components, especially Surface Mount Devices (SMDs)
• Component testing expertise: Ability to test basic active and passive electronic components (resistors, diodes, MOSFETs, etc.) using a multimeter, as part of the technical assessment.
• Basic computer literacy: Comfortable using Microsoft Word, Google tools, and email for documentation and communication.
• English language proficiency: Able to read and write in English for effective communication and documentation.
• Safety-minded and detail-oriented: Consistently prioritise safety, follows processes, and pays close attention to details during repairs.
• Process adherence: Capable of following established procedures and maintaining high standards in repair work.

Soft Skills

• Willingness to learn: Openness to new knowledge, techniques, and continuous improvement.
• Excellent communication skills and ability to work with non-technical teams
• Collaborative mindset: Ability to work effectively with others, lifting teammates up, learning together, and sharing wins and failures.
• Balanced drive: Passionate about your work while maintaining a healthy pace to avoid burnout and sustain excellence.
• Experimentation and adaptability: Comfortable running experiments, learning from results, and adapting quickly to changes.
• Transparency and openness: Open to sharing and receiving ideas and feedback candidly.
• Integrity and respect: Ability to make ethical decisions even during challenges, acting with honesty and respect.

Growth Opportunities

This role has growth opportunities in the repair and maintenance domain for our growing operations in Nigeria.

• Mentorship from a team of experienced engineers
• Create comprehensive repair procedures and troubleshooting guides for future technicians
• Transition from hands-on repair work to technical instruction and mentorship roles
• Develop training curriculum for customer technicians and third-party service centers
• Create certification programs and competency assessments for external repair partners
• Optimizing repair processes and gathering data for cost analysis