Knowledge & Communications Officer at Association for Reproductive and Family Health (ARFH)

Description

• The Knowledge & Communications Officer, under the supervision of the Program Manager would oversee the organization’s communication programs, prepare media briefings and engagements, be responsible for the organization’s knowledge & communication interface with different target audiences, handle the organization’s social media platforms, liaise with the media – Print, Electronic and Online and double as the Public Relations focal point for the organization.

Specific Job Responsibilities

• Collaborate with management to develop and implement an effective knowledge and communications strategy based on target audience.
• Write, edit, and distribute content including publications, press releases, website content, annual reports, speeches, and other marketing material that communicates the organization's / project’s activities, products and/or services to the public.
• Prepare, edit and ensure that contents and updates meet acceptable editorial standards prior to publishing
• Work with relevant teams to identify, highlight donor success stories, lessons learnt and best practices
• Work with the media to create publicity and visibility for project activities implemented at respective locations across the country
• Respond to media inquiries and arrange interviews.
• Collate program activities reports for the organization’s website
• Establish and maintain effective relationships with journalists and maintain a media database.
• Seek opportunities to enhance the reputation of the organization, and coordinate publicity events as required.
• Post events and reports on the organization’s website and social media handles.
• Maintain records of media coverage and collate analytics and metrics.
• Manage conflict as it arises and escalate to management.
• Support the preparation of the organization’s quarterly newsletter and write Annual Reports
• Participate actively in any other duties assigned by the CEO.

Qualifications

• The candidate is required to possess a good First Degree in the Social Sciences, Mass Communication or Journalism. Master’s Degree in relevant field is an added advantage.
• 4-5 years' relevant work experience.
• Knowledge in the use of desktop publishing software (Adobe InDesign, Photoshop, FrameMaker, PageMaker, etc.).
• Excellent verbal, written, and interpersonal skills.
• Good time management and organizational skills.
• Must be tech savvy and proficient in Microsoft Office Suite usage, content management system software, and social media platforms management.