Key Accounts Officer at Riby Finance

Location: Yaba, Lagos
Reports to: Chief Business Officer

Job Description

• The Key Accounts Officer is responsible for developing and deepening trust relationships with a portfolio of existing customers and developing the pipeline of prospective clients.
• The role will be tasked with acquiring a thorough understanding of key customer needs for the successful execution of the company’s go-to-market strategy for the sales all products, services and solutions…as well as cross-selling to ensure maximum exposure and a robust sales pipeline. The role will importantly track and improve customer lifetime value and revenue.
• He/she will also evolve the existing customer acquisition and management process by utilizing innovative core systems to improve value delivery to stakeholders.

Primary Responsibilities
Sales and Revenue Generation:

• Identifies leads and generates conversions to improve the revenue and margins.
• Effectively manages the sales value chain for timely engagement and product/project/service delivery for consistent customer satisfaction.
• Ensures maximum share of mind through consistent delivery to customer expectations and by frequent engagement with clients.

Back Office and Data Management:

• Proactively tracks, evaluates and acts on market and sector trends with a view to growing ERS’ share of mind and wallet on all product lines
• Ensures proper account reconciliation, credit and receivable management
• Utilizes technology and innovation to enhance KYC, consumer insight as well as rendition of business data/reporting
• Ensures compliance with all applicable processes and policies.

Qualifications

• Minimum of a Bachelor's degree in Sales, Marketing, Social Sciences or related field.
• At least 2 years experience working in Fintech, Banking and/or Technology Firm
• Knowledge of Marketing, Strategy & Sales
• Young, passionate and available to put in the long hours.
• Proficiency in the use of Microsoft Office Suite tools especially Microsoft Excel and PowerPoint.
• Excellent research and documentation skills.
• Excellent reporting and presentation skills.
• Excellent Speaking, analytical and follow-through skills.
• Project Management Skills
• Negotiation Skills
• Ability to manage multiple tasks simultaneously with minimal supervision.
• High level of professionalism and a strong ability to relate with people.
• Effective communication, organisational and interpersonal skills.
• Passionate, enthusiastic, team player, with good judgment and ability to work in a fast-paced environment and adapt quickly.
• An understanding of the Key Account Officer role in a Business-Technology (product and service) company.
• Ability to manage multiple tasks/projects/engagements simultaneously with minimal supervision.

Salary Range
N150,000 - N200,000 monthly.