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  • Posted: Mar 19, 2020
    Deadline: Mar 23, 2020
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    ConSol Limited, is the leading provider of Contact/Call Center services and Customer Management Solutions in Nigeria.
    Read more about this company

     

    Key Accounts Manager

    Job Duties/ Responsibilities/ Accountabilities

    • Maintaining existing client relationships and ensuring that there are continued business transactions from the clients.
    • Initiate and develop client relationships to drive customer satisfaction.
    • Drive sales for all of ConSols’ products and Services.
    • Identify new and strategic business opportunities in alignment with the vision of the organization.
    • Develop innovative proposals and presentations that clearly demonstrate the unique value of ConSols’ Solutions.
    • Analyze potential partner relationships for ConSols’ product lines.
    • Responsible for end-to-end sales; from initial contact and understanding of client needs to delivery and closure.
    • Maintain the CRM database of the organization, utilizing it as a tool to enhance customer satisfaction and profitability.
    • Researching and evaluating new product opportunities, demand for potential products and customer needs and insight.
    • Act as a first point of contact for all enquiries regarding ConSols’ services and provide a first response to such enquiries ensuring follow up to possible closure.
    • Overall marketing strategy and execution of plans for the existing products.
    • Analysis of the effectiveness of all marketing efforts.
    • Working with product development teams to manage new product development for clients.
    • Managing communication channels for product distribution to clients.
    • Ensuring effective, brand marketing communications, including the company website, print communication, and advertising.
    • Managing communication channels for product distribution to clients.
    • Represent the organization in all presentations, meetings, fairs, conferences and such like.
    • Be responsible for training (as Trainer), coaching, mentoring, and human capacity development of staff and external training delegates.

    Education Qualification

    • Minimum of a Bachelors’ Degree
    • MBA is an added advantage

    Professional Qualification:

    • Membership of recognized Sales and/or Marketing Professional Organizations.

    Experience:

    • Minimum of Three - Five (3-5) years’ post-graduation experience in a similar position.
    • Knowledge of ICT Sector

    Method of Application

    Interested and qualified candidates should send their Applications to: apply@consollimited.com with the job title as subject of the mail

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