Key Account Officer at Ascentech Services Limited

Job Summary

• The Key Account Officer will lead the growth, performance, and expansion distribution network within assigned Territory. 
• This includes recruiting and managing retail partners (dealers, agents, shop owners), optimizing point-of-sale performance, and ensuring strong last-mile customer experience.

Key Responsibilities
Channel Development:

• Identify, Engage and onboard retail partners, agents, and local distributors in high-potential areas.
• Design and execute channel expansion strategies for urban, peri-urban, and rural regions.
• Map out and segment markets by region, population density, and connectivity level.

Sales Performance & Growth:

• Drive sales targets for channel partners and ensure consistent performance.

Reporting & Insights:

• Maintain accurate records of partner recruitment, sales, and customer feedback.
• Generate regular reports for senior management and recommend actionable insights.
• Use tools like CRM and mobile field apps to manage retail partner relationships.

Partnership & Collaboration:

• Collaborate with marketing to support in-store activations, local campaigns, and promotions.

Qualifications & Skills

• Bachelor’s Degree in Business, Marketing, Sales, or related field.
• 3 years of experience in retail/channel sales, preferably in FMCG, telecom, energy, or consumer goods.
• Strong experience in agent networks, last-mile delivery, or informal retail is a big plus.
• Excellent leadership, negotiation, and interpersonal skills.
• Solid understanding of Nigeria’s retail landscape and consumer behavior.
• Comfortable with tech tools (CRMs, mobile apps, Google Sheets, basic dashboards).
• Fluency in English; proficiency in Luganda or other local languages is an advantage.
• Willingness to travel extensively across regions.

Benefits

• Competitive salary and performance-based bonuses.
• Opportunity to work in a mission-driven, fast-paced startup environment.
• Tools and autonomy to build and grow a high-impact retail network.
• Health benefits and professional development support.