Key Account Manager at Hoop Telecoms

Key Responsibilities

• Identify and pursue new sales opportunities within the B2B sectors
• Negotiate contracts and close sales
• Proactively identify and secure upsell/cross-sell opportunities
• Serve as the primary point of contact, ensuring seamless service delivery, resolving complex issues, and advocating for client needs internally.
• Build and nurture robust relationships with key potential and existing enterprise clients
• Drive high customer satisfaction and retention rates, fostering loyalty and maximizing account lifetime
• value.
• Consistently meet and exceed sales quotas and KPIs.
• Stay abreast of industry trends, competitor activities, and emerging technologies to inform salesstrategies.
• Monitor account performance and prepare regular reports

Qualifications

• Interested candidates should possess a Bachelor's Degree / HND with 4 years experience.

Core Competencies:

• Relationship Mapping
• Starategic Thinking
• Negotiation & Influence
• Leadership.