Key Account Manager - Data Center at Eaton

• As a Key Account Manager - Data Center (DC) in Nigeria, your mission is to establish Eaton as a market leader in the data center segment in Nigeria by managing Eaton’s reputation and sales in complex, multiproduct projects.

What You’ll Do

• Establish, Own, Execute continuously develop an agreed, sponsored commercial Account Plan that can meet the targets set across
• Identify & build positive relations with all account decision makers & influences who impact current or future business with Eaton
• Understand in-depth & be able to articulate the client buying process
• Identify, engage, secure revenue opportunities within assigned Account(s)
• Understand & Capture clients challenges & requirements and resolve with reference to Eaton portfolio
• Oversee and align the commercial and engineering response to tenders to client requirements.
• Oversee effective handover to post order project management, product services & customer support teams
• Maintain oversight to all commercial related engagements for customer success/satisfaction and our performance as vendor
• Be highly knowledgeable on clients business, commercial condition, structure, strategy, operations and challenges. Be able to articulate this in terms of opportunity, growth, risk with respect to Eaton business
• Be highly knowledgeable on Eaton's Products, Services, General business, structure, strategy, operations. In order to articulate this in terms of value to clients business.
• Be an effective advocate and communicator of the benefits in supporting your assigned accounts, within Eaton organization.
• Be an effective advocate and communicator of the benefits in supporting Eaton within the client account organization.
• Know and report your account numbers. Be continuously aware of targets and current business levels within the account for both 'year to date' and forecast for order intake & revenue information. Responsible for reporting the narrative & the numbers.
• Collaborate effectively with other sales and stakeholders at function, country, region and global level. To both gain and provide support so others can function and meet their responsibilities to the account.
• Provide all internal stakeholder and functional departments the account specific guidance and insights required so that they can execute their role and add value to the client

Qualifications

• Bachelor Degree or Higher Diploma in Science or Engineering. Or equivalent data center industry experience
• 10+ years of related experience in the data center business

Skills

• Demonstrated ability to inspire and coordinate others
• Strong executive presence and ability to relate well as a peer to leaders of target customers
• Must be able to take a leadership role in managing complex situations
• Must be able to identify and implement new tools and processes
• Understand when to support, When to lead. When to Listen and when to Direct