Key Account Executive - Consumer Electronics at Sabi

Job Purpose

• As the Key Account Executive (Consumer Electronics) to oversee the relationships of the most important clients for the Consumer Electronics category.
• You will be able to identify needs and requirements to promote the various assortments for the category and other add-on services to achieve mutual satisfaction.
• The Key Account Manager will be responsible for growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients.
• You should also be able to develop relationships with potential clients.You will potentially be managing sales of electronics, mobile and computing, home and living electronics, etc.

Job Responsibilities

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers promptly.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
• Acting as the main point of contact between key clients and internal teams.
• Supervising the account teams assigned to each key client.
• Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
• Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
• Profitability and Revenue: The Key Account Manager will be responsible for driving sales which will lead to profitability in the category and an increase in revenue. They will be expected to achieve a monthly sales figure of at least N100 million in sales with an average margin of 2.5%.
• Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
• Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.
• Identifying new business opportunities and sales leads: This may involve researching potential customers, analyzing market trends, and identifying areas where the company can expand its offerings.
• Building and maintaining relationships with key customers: This involves regular communication with customers to understand their needs and ensure that their expectations are being met.
• Negotiating contracts and pricing: Key account managers are responsible for working with customers to negotiate favorable terms and pricing for the company and the customer.
• Coordinating with other departments: Key account managers work closely with other departments within the company, such as marketing, product development, and logistics, to ensure that customer needs are met.
• Tracking sales and market trends: Key account managers must be aware of market trends and changes to help the company adjust its strategy accordingly.

Requirements

Special Skills and Qualifications

• Bachelor's degree in business administration, finance, sales, or related field.
• Proven experience in key account management.
• Minimum of 4 years’ experience selling Consumer electronics related products (home appliances, mobile phones, accessories, computing, etc.) B2B selling is a great advantage.
• Planning and organizational skills, including keen attention to detail; most important is a desire to constantly improve Persuasive and resilient
• Analytical and problem-solving skills with the ability to make recommendations by using data and judgment that is consistent with company culture as well as standards, practices, policies, procedures or governing law.
• Exhibit a high level of autonomy, initiative, collaboration, creativity, tenacity, resilience, and diplomacy.
• Exceptional customer service skills.
• Excellent communication skills.
• Experience in sales and providing solutions based on customer needs.

Candidate Specification

• Motivated by the mission of Sabi
• Pragmatic with quantitative and analytical ability and attention to detail
• Driven, independent thinker and leader who can juggle multiple projects simultaneously with fast-changing priorities
• High level of integrity and dependability with a strong sense of urgency.
• A focus on execution. Willing and able to get hands dirty.
• Flexibility to roll up your sleeves and attack problems and projects as they arise, where you will need to set out a clear structure, method and outcomes yourself .

Benefits

• Rapid Career Growth
• Annual Training Budget
• Robust Health Coverage, including
  • Optical Cover, and
  • Dental Cover
• Wellness Programs, including
  • Free Gym Cover
  • Free Spa Cover
• Competitive Pension Plan
• Flexible Working
• Opportunity to work in other global offices
• Life Cover
• Performance Bonus
• Paid Vacation Days
• Fully-funded Team Bonding Activities