At TeamAce, we help businesses across different industries thrive. We work with businesses to create their desired change by getting the right people, designing bespoke business processes, leveraging data, applying insights and technology. We combine our expertise and take different bespoke approaches to solve different business challenges because we believe...
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Build relationships with senior stakeholders and manage account planning.
Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and renewal timeframe.
Advise clients on the most effective ways to use the Posist Products.
Ensure high customer satisfaction scores(NPS), manage customer health status and adherence to tickets SLAs.
Through collaboration with Product/Tech teams, provide consulting services for a specific set of customers and maximize their ROI. Increase renewal rates and reduce churn.
Identify and build Up-selling and cross-selling opportunities within your existing accounts and, taking EBR’s on the annual basis.
Work collaboratively with various internal team/individuals for the best interest of the customer (engineering, sales, etc.).
Requirements
Minimum of an HND / B.Sc Degree in any related field.
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