Ken Fix It at Dalchifit Hotel

Position Summary

• As Ken Fix It you are responsible for the general maintenance work on a day to day basis and to perform the Ken-Fix It maintenance task to the allotted room and public areas.
• He / She should be passionate and dynamic maintenance professionals who is able to deliver extraordinary levels of customer service and also provide solutions to the guests. Additionally responsible for maintenance/technical attention in accordance with the Ken-Fixit policies and procedures to guest rooms and public areas.

Duties and Responsibilities

• To assist with hotels maintenance work as directed.
• To maintain the equipment and tools in good order and to maintain all stores organised.
• To show the interest in learning all available new technology and the latest products.
• To share in the implementation of the training programs that will result in better productivity and better work environment.
• To attend the conducted technical training, and to assure the correct implementation.
• Responsible for working with stipulated quotas, for ensuring those areas are left in a safe condition.
• Responsible for the proper use and security of Ken- Fixit equipment and trolley.
• Responsible for engineering related guest room requests and response in a timely manner.
• Responsible to repair or replace all types of tiles, floor and wall as and when required.
• Responsible to repair and fix damaged shelving and furniture when necessary.
• Responsible to repair and replace broken windows, doors and locks.
• Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor
• Carry out general repairs to brick or blockwalls.
• Carry out plaster repair works to walls.
• Carry out general painting works as required.
• Carry out general plumbing, repairs and silicon sealant replacement, etc..
• Initiates orders for supplies for the trolley and maintain records of work completed.
• Ensure that all Work Order, PPM & General Maintenance works are executed, as directed by the immediate supervisor.
• Ensure engineering area is safe, kept clean and in an orderly manner. Keep close coordination with other engineering staff for smooth operation.
• Follow guest room preventive maintenance checklist to individually complete rooms' preventative maintenance process for guest rooms in efficient and effective manner.
• Accident prevention and safety to be aware of all existing departmental job safety analysis and to strive to work in an accident-free manner and to create a safe working environment for himself and for others.
• Ability to find fault and rectify systems as and when required.
• Any other duties and task as and when assigned by the superior or the hotel management.

Job Requirements
Education:

• Diploma or Certified Training in General Maintenance Works.
• Basic computer skills and familiar with Hotel Facility Management systems, inventory systems etc..

Experience:

• Minimum of 1-year experience in similar position in a 5 star or full-service hotel and previous experiences within the plumbing, carpentry, painting or electrical field.

Prerequisites:

• Must be able to work as a team.
• Able to find the root cause of the issues and have attention to details.
• Self-motivated with a hands-on and flexible approach.
• Able to adapt to unpredictable events.
• Must be pro-active and reliable.
• Able to thrive working in a busy environment and stay calm under pressure.