KA Channel Manager at PalmPay

Key Responsibilities and Tasks:

Market Planning

Channel Strategy & Development

• Conduct in-depth analysis of the Nigerian mobile phone retail landscape. Identify and target key KA clients (e.g., national/regional chains like Slot, Pointek, 3CHUB, Raya). Develop phased and executable channel development roadmaps.
• New Channel Acquisition
• Proactively engage, negotiate, and successfully secure partnerships with new retail chain accounts. Manage the end-to-end onboarding process including product listing, POS material deployment, system integration, and store staff training.
• Partnership Program Design
• Formulate competitive trade terms and partnership programs (including but not limited to procurement agreements, profit margins, market development funds, joint marketing plans) based on company policies and market conditions.
•  Team Collaboration & Support
• Internal Coordination
• Work closely with internal teams (Product, Marketing, Supply Chain, Finance) to secure timely product supply, marketing resources, and credit policies to support frontline sales.
• Market Intelligence Feedback
• Systematically collect, analyze, and feedback market intelligence, customer needs, competitor dynamics, and product issues from channels and point-of-sale to support decision-making for company strategy adjustments.
• Risk Management
• Monitor channel inventory health and price system stability. Prevent and resolve channel conflicts such as cross-regional sales and price disruption.
• Data Analysis & Reporting
• Regular Reporting
• Regularly prepare and submit channel sales reports, market analysis reports, and client evaluation reports.
• Data Analysis
• Utilize data analysis tools to deeply mine sales data, identify issues, and formulate improvement plans.
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  Qualifications & Requirements:
• Education & Experience
• Bachelor's degree or above, preferably in Marketing, Business Administration, or related fields.
• Minimum 3 years of KA channel management experience in the consumer electronics industry. Prior successful experience in developing KA channels for mobile phones/consumer electronics in Nigeria or West Africa is highly preferred.
• Channel Network
• Established connections and a proven track record of successful partnerships with major mobile phone retail chains in Nigeria (e.g., Slot, Pointek, etc.) are essential.
• Competencies
• Excellent business negotiation, communication, and influencing skills.
• Strong data analysis and problem-solving abilities.
• Results-driven, able to work under pressure, and self-motivated.
• Outstanding planning and execution skills, capable of managing complex projects independently.
• Language
• Fluent in English (business written and spoken). Proficiency in local languages such as Hausa, Yoruba, or Igbo will be a significant advantage.
• Others
• Willingness and ability to undertake high-frequency domestic travel. Familiarity with local business culture.