Junior Product Manager at Credit Direct Limited

Job Summary

We are looking for suitable candidates to fill this role. The role holder will be responsible for the development, management, and optimization of products within the Product and Partnership department. It plays a key role in executing product strategies, coordinating with cross-functional teams, and ensuring products meet market demands and customer needs.

Job Details

Product Strategy Execution:

• Implement product strategies and roadmaps aligned with Credit Direct's business goals.
• Conduct market research to understand customer needs and market trends.
• Collaborate with stakeholders to gather requirements and prioritize product features.
• Oversee the product development lifecycle, from ideation to launch.
• Work closely with engineering, design, and marketing teams to ensure product success.
• Serve as Project Manager for the Product Development Process to ensure timely delivery and launch to market at the approved quality level. 
• Manage product backlogs and ensure timely delivery of product milestones.

Stakeholder Collaboration:

• Communicate product plans and updates to internal and external stakeholders.
• Gather and incorporate feedback from customers, partners, and team members.
• Build and maintain strong relationships with key stakeholders.

Product Launch:

• Support the development and implement the “Go-to-Market” strategy and plan working with relevant stakeholders.  
• Provide and support product training, relevant clinical papers, printed and electronic promotional material and the necessary technical expertise to sales team to enable them to sell the product.
• Coordinate product releases with the marketing, sales, development, and support teams.
• Respond to queries on product, its capabilities and usage.

Product & Project Management :

• Following the approved project plan, manage the product to profitability and good positioning in the market. 
• Engage stakeholder periodically and present strategies, findings, and projected goals for product improvement.
• Continuously research updates on technology trends, competitor products, and market changes to determine how they impact the product roadmap and how they drive innovation.
• Explore new ways of improving existing services and products as a way of increasing profitability.
• Communicate product status, key issues, and launch plans to all stakeholders across the organization, including the executive team.
• Conduct and document user acceptance test and provide relevant insights for business decision.
• Analyse metrics to ensure fast iteration and high quality for the product.
• Work closely with a cross functional team including engineers, product designers, business intelligence analysts, and domain experts to deliver product outcomes and impact.
• Oversee product implementation to ensure alignment with approved roadmap, corporate objectives, and continued relevance to current or changing customer, market or industry needs or position.

Performance Monitoring and Optimization:

• Monitor product performance using key performance indicators (KPIs).
• Analyse product data to identify areas for improvement.
• Implement changes based on data-driven insights and feedback.
• Stay updated with industry trends and best practices.
• Foster a culture of innovation and continuous improvement within the product team.
• Provide training and mentorship to junior team members as needed.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Project Management, Computer Science, Engineering, or a related field.
• Relevant postgraduate/master’s degree or Additional certifications in product management is an added advantage
• Minimum of 3-5 years of experience in business analysis, technology project management, product management, preferably in financial services, fintech or technology.
• Proven track record of successfully managing products from conception to launch.
• Proficiency in product management methodologies and tools.
• Experience in Payments, working with Card Networks or Banking partners.
• Familiarity with design systems and tools such as Figma. In addition to some workflow tools.
• Demonstrate expert understanding of Product conceptualization, Product design, and Product development and management.

COMPETENCIES REQUIREMENTS:

Technical:

• Business Development
• Data Analysis
• Financial Analysis 
• Loan management 
• Product Development
• Product Management 
• Project Management 
• Quality Assurance 
• UX & UI Development

Behavioural:

• Entrepreneurial Mindset
• Excellence
• Execution
• Energy
• Empathy
• Evolution
• Emotional Intelligence
• Business Acumen
• Decision-Making
• Result Oriented
• Strategic Thinking
• Communication written & verbal
• Stakeholder Management
• Developing Others
• Analytical Thinking
• Leading Change
• Managing Risk
• Service Orientation.

What to Expect in the Hiring Process:

• A preliminary phone call with the recruiter
• Technical interview 
• Assessment
• Interview with Senior members of the team
• Cultural and Behavioural Fit Interview with a member of the Executive team.