Junior Operation Analyst at Noemdek Limited

Team Leadership & Management

• Lead and oversee logistics teams, including drivers, ensuring seamless collaboration and performance.
• Train, mentor, and provide regular performance feedback to team members to foster growth and efficiency.
• Optimize workforce allocation, shift scheduling, and resource management for maximum productivity.
• Address and resolve escalated customer issues related to logistics promptly and effectively.
• Maintain open and proactive communication with clients to align with their logistics requirements.
• Continuously identify and implement process improvement initiatives to streamline operations.

Operational Efficiency

• Supervise daily logistics activities, including routing, vehicle tracking, and order fulfillment.
• Design and implement strategies to enhance operational efficiency and reduce delivery lead times.
• Monitor inventory levels and collaborate with the procurement team to ensure optimal stock availability.
• Ensure adherence to service-level agreements (SLAs) by meeting or exceeding customer expectations.
• Develop, track, and analyze key performance indicators (KPIs) to measure operational success.
• Oversee operational budgets, manage expenditures, and implement cost-effective practices.
• Identify and execute cost-saving initiatives while maintaining high service quality standards.

Fleet Management

• Manage the company’s fleet, ensuring regular maintenance, safety compliance, and optimal utilization.
• Coordinate with vendors and third-party providers for timely vehicle repairs and servicing.
• Implement measures to enhance fleet performance, minimize downtime, and reduce operational risks.

Who can apply for this role?

• Bachelor's Degree in any field, with up to 2 years of relevant experience in a logistics company.
• Strong understanding of procurement and logistics processes.
• Prior experience working with a vehicle leasing company.
• Proficiency in Microsoft Excel, PowerPoint, and Outlook.
• Typing speed of 60 words per minute.
• Exceptional communication, negotiation, analytical, and presentation skills