Junior E-Commerce Operations Officer at LOPTERRA

Job Overview

Our client, a start up in the Shopping & Retail industry is seeking to hire a E-Commerce Operations Officer who is skilled in managing and overseeing a diverse portfolio of cross-functional operational initiatives.

As a Junior E-Commerce Operations Officer you are to contribute to the growth of the business by enhancing the customer experience, executing customer order fulfilment and maintaining the technology and infrastructure.

Job Code: LPT/OT/EOO1

Preferred candidate location: Ikeja and environs

Duties:

• Contacting potential clients to establish rapport and arrange meetings where necessary.
• Developing quotes and proposals for clients.
• Communicating new product developments to prospective & existing customers.
• Planning and overseeing new marketing initiatives (online and offline).
• Training personnel and helping team members develop their skills.
• Supervise all inventory activities
• Develop and manage budgets, control costs, and expenses
• Assist with implementing, reviewing and improve strategies and processes
• Prepare and communicate to management, weekly and monthly sales, and activities report
• Providing management with feedback
• Oversee both in-store and online sales, logistics, and accounts
• Product and solutions research and development
• And other tasks as assigned by the management

Required Qualification & Experience

• B.A in Management, Business Administration or other related fields
• Minimum of 2nd class lower grade
• NYSC Discharge certificate or exemption letter
• Proficiency in Microsoft Office suite skills is mandatory (Microsoft Excel and Microsoft Project).
• At least 2 years of experience in E-Commerce Operations or general operations role

Other Key Requirements

The ideal candidate must have:

• Zero tolerance for shoddy work.
• Strong written and verbal communication skills in English language.
• Proficiency in Microsoft Office Tools (Mandatory)
• Strong understanding of data analysis and statistics.
• Competence in Inventory management is an added advantage
• Should reside around Ikeja axis

Remuneration

N70,000.00 net monthly, HMO and other benefits included.