Junior Customer Service Representative at Speedaf Nigeria Limited

Location: Isheri-Oke Opic, Ogun

Job Description

• Making of inbound and outbound calls
• Give timely status updates on customers' complaints
• Promptly respond to questions and requests
• Educate you existing and prospective clients about the company's services
• Offer proactive solutions when problems arise
• Communicating with customers through various channels.
• Update customers' records in the system, including notes about interactions.
• Redirecting customers to the pertinent department, if need be.
• Acknowledging and resolving customer complaints.
• Other duties assigned from time to time.

Requirements / Skills

• Must possess an OND, HND or BSC qualification.
• Must possess good communication skills.
• Must be able to use microsoft office tools.
• Must have at least 1 year experience as a Customer Service Representative
• Must have problem solving skills.

Salary
N50,000 - N70,000 monthly.