Journey Management Co-ordinator at ShepherdHill Security

Job Summary

• The Journey Management Coordinator is responsible for the coordination ofthe entire Journey Management activities through professional service delivery and ensuring clients arrive at their safe dest

Duties and Responsibilities

• Execute daily plans by issuing, communicating and monitoring for clients personnel movements to/fro the airport or designated Location.
• Increase JM revenues within expected time frame.
• Conduct Security and risk surveys, analyse survey reports and recommend as appropriate to client.
• Ensures smooth running of the day-to-day operational activities within its region.
• Ensure adequate manpower is maintained.
• Ensure availability of resources required for successful operations.
• Ensure discipline is enforced in the region.
• Enforce adherence to Standard Operational Procedures (SOP) in the execution of Task.
• Manage all Events from start to finish through excellent service delivery.
• Ensure the safety and security of Clients is maintained
• Ensure Quality Assurance/safety by conducting pre-deployment assessment of Escort/Passenger vehicles and other equipment required for the task.
• Report to the Operations Room Coordinator in the course of task execution.
• Update Line supervisor with Information on Road Maps/ alternative routes.
• Plan with Admin on drivers work schedule and overtime.
• The candidate will be required to coordinate the assignment of the allocated vehicles, log, audit and attend all complaints, follow up with Admin on possible repairs.
• Liaise with Operations team to coordinate smooth transition to and from various destination.
• Work closely with Admin/Procurement and other departments to ensure high standards are met.
• Prepare timely reports on journey management operations.
• Liase with Police and other government security agencies.

Skills / Education Requirements

• Minimum of a Bachelor's Degree or HND in relevant field.
• 3 - 5 years' experience in similar roles in Security organisations.
• Good oral and written communication skills.
• Analytical skill.
• Planning and coordinating skills.
• Investigation skill.
• Problem solving skill.
• Negotiating Skills.
• Understanding of the Business environment.