IT Technical Support Officer at Ojatee Consulting

Job Role

• The successful candidate will be responsible for monitoring, maintaining and upgrading our firm’s computer systems and networks, the I.T Technician’s day-to-day responsibilities will include installing and configuring computer systems, diagnosing hardware and software faults and solving technical and application problems.
• The IT Technician will oversee the smooth running of computer systems and programs whilst ensuring that staff gets maximum I.T support.

Key Areas of Responsibilities

• Management of ICT facilities
• ICT hardware installation & maintenance.

Minimum Required Qualifications

• Bachelor's Degree in Computer Science or Engineering or related field
• Minimum of 2 years hands-on work experience

Personal Qualities:

• Multi-tasking: Ability to handle multiple tasks at any one time and prioritize effectively.
• Accuracy: Ability to ensure information, facts and figures are accurate and free from mistakes.
• Sense of Urgency: Ability to respond as needed within an appropriate time-frame.
• Problem Solving: Analytical thinker with ability to solve problems and seek support/help when needed.
• Organization: Ability to organize effectively.
• Team-Player: Ability to work both within and across teams to ensure work is completed with appropriate input from others.
• Focus: Ability to work calmly & effectively under pressure to tight deadlines.
• Delivery: Delivery focused with a commitment to get the job done.