IT System Engineer at LinkOrg Networks

Job Description

• The IT System Engineer is responsible for designing, implementing, and maintaining the organization's IT infrastructure.
• This role reports to the Technical Manager and ensures the reliability, security, and scalability of systems, including virtualization solutions, storage systems, and cloud IaaS platforms.
• The IT System Engineer works closely with a diverse team of engineers, administrators, and business stakeholders to meet technical requirements and deliver solutions that support business objectives.
• This position requires a proactive, detail-oriented professional with strong problem-solving skills and a commitment to continuous improvement and innovation.

Key Responsibilities

• Infrastructure Design and Management: Oversee the design, installation, setup, and administration of current and future infrastructure deployments, including Virtualization Solutions, Storage Systems, and Cloud IaaS Solutions.
• Collaboration and Requirement Gathering: Collaborate with team members such as infrastructure engineers, database administrators, software development engineers, and business liaisons to gather data and storage requirements and deliver solutions that meet business needs.
• Capacity Planning and Implementation: Conduct capacity planning and implement SAN Storage infrastructure to ensure optimal performance and scalability.
• Performance Monitoring and Troubleshooting: Perform continuous performance monitoring, troubleshoot issues, and conduct proactive support analysis to maintain system reliability.
• Backup Solution Management: Manage and support the Enterprise Backup Solution and Tape Library system within a SAN environment, while developing and refining backup procedures and policies.
• Virtualization Infrastructure Support: Maintain and support VMware Virtualization and Hyper-V infrastructure, ensuring robust and reliable virtual environments.
• Data Archive Testing: Work with infrastructure owners to test and verify data archives, ensuring data integrity and availability.
• Backup Scheduling: Schedule backup jobs based on documented procedures and schedules to ensure data is backed up regularly and reliably.
• Proactive Monitoring: Conduct day-to-day proactive monitoring, including reviewing error logs, database and log space, user activity, and resource utilization, to prevent issues before they arise.
• Automation and Best Practices: Create scripts to automate system administration duties and database maintenance procedures. Implement and uphold best practices, guidelines, and policies to enhance operational efficiency and security.

Qualifications & Skills

• A Minimum of B.Sc. Degree in Computer Science, Electrical / Electronics Engineering or any related discipline.
• Minimum of 5 years experience in Enterprise Virtualization Solutions, VMware and Microsoft Hyper-V, Storage, Backup Solutions.
• Certifications in CompTIA Server+, Red Hat Certified System Administrator, Red Hat Certified Engineer , VMware Certified Professional or Linux certifications will be an advantage.
• Strong experience with or knowledge of Python and operating systems, current equipment and technologies, enterprise backup and recovery procedures.

Competencies:

• Process-driven with strong analytical and planning skills.
• Technical and professional proficiency.
• Strong coaching and team leadership abilities.
• Excellent problem-solving and troubleshooting capabilities.
• Outstanding customer service orientation.
• Proficient in vendor relationship management and negotiation.
• Effective business communication and project management skills.
• Ability to communicate effectively with relevant business areas.

Knowledge and experience in:

• Information systems
• Unix/Linux, Windows AD, ERPs, LANs/WANs
• Windows Server Environment, Microsoft SQL Server
• Microsoft Exchange
• Oracle
• Software development languages
• Enterprise backup solutions.