Thronos Technologies Ltd is the parent company of the Thronos brand ecosystem, established with a broader vision of using technology, innovation, business strategy, and human capital to help organizations operate smarter, perform better, and grow sustainably. At the heart of this vision is a simple belief: great businesses are built at the intersection of te...
The IT Support / Systems Officer will provide technical support and ensure the reliability, security and effective operation of the organization's IT infrastructure, systems and user technology environment.
Responsibilities
Provide first- and second-level technical support.
Diagnose and resolve hardware and software issues.
Install, configure and maintain computers and peripherals.
Support network connectivity and infrastructure.
Manage user accounts and access permissions.
Monitor system performance.
Implement data backup and recovery procedures.
Support cybersecurity and information-security controls.
Maintain IT asset registers.
Install software and perform system updates.
Document technical incidents and resolutions.
Train users on systems and technology.
Liaise with external IT service providers where necessary.
Requirements
B.Sc./ HND qualification in Computer Science, Information Technology, Computer Engineering or related field.
2–5 years' relevant IT experience depending on level.
Certifications such as CompTIA A+, Network+, Microsoft, Cisco CCNA or related certifications are an advantage.
Strong troubleshooting skills.
Knowledge of networks, operating systems, cybersecurity and cloud technologies.
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