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Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly, and save more.
Role Overview:
We are looking for a proactive and self-motivated First Line IT Support Engineer to assist with the maintenance and day-to-day running of the Kuda Technology IT estate. Reporting to the Head of Technology Operations, the role holder will provide face-to-face support, as well as electronic/virtual support and communications. You will advise and be encouraged to make recommendations for improvements to existing processes and platforms, being proactive and intuitive to the requirements of the team, whilst taking every advantage of the learning opportunities that will be a core part of the role. We are seeking someone with excellent communication skills who can interface directly with internal stakeholders to understand their needs in order to support, administer and enhance the systems and processes accordingly.
Roles & Responsibilities:
As the 1st Line IT Support Engineer, you will be responsible for undertaking a varied range of system, networking and infrastructure activities with oversight from the Head of Technology Operations. The responsibilities include but are not limited to:
Requirements
Benefits
Why join Kuda?
Become a part of one of the trailblazers in the challenger banking arena by joining the exciting and ambitious team at Kuda Bank as we work to become the neobank for ‘every African on the planet’.
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