IT Support Intern (NYSC) at Reliance HMO

Description

• We are looking for a service-minded, tech-savvy individual with an open mind for a chance to learn to be an IT support officer.
• You will be working within a world-class team to help support a growing global company with IT support requests, laptop servicing, device management, minor network operations, and IT on- and off-boarding.

Responsibilities:

• Test, install, and configure software and computer hardware systems such as PC, networks, printers, and scanners.
• Monitor, troubleshoot, and resolve software, hardware, or network system issues.
• Walk colleagues through steps to help them resolve their technical problems.
• Support the implementation of new solutions or applications.
• Establish accounts for new users and assist with the password or login problems.
• Ensuring all logs for equipment and users are maintained.
• Create instructional guides for troubleshooting issues.
• Ensure that a high level of service and support is provided to all employees
• Manage time and effectively prioritize numerous tasks at one time.
• Study related IT problems and identify solutions.

Requirements

• Tech-savvy and familiar with troubleshooting both Windows and MacOS X.
• Looking for a career as an IT Support Officer
• Willingness to learn and try new things.
• Would be available for the duration of the 6 months Internship program
• Must reside within the Gbagada (Lagos state) axis as the position is hybrid (2 – 3 days a week in office)

Benefits

• Work alongside & learn from best-in-class talent
• Join a market leader within the healthcare space
• Hybrid work
• Attractive Benefits
• Free office lunch
• Fantastic work culture
• Great work-life balance