IT Support Intern (NYSC / Fresh Graduate) at Etcon Analytical and Environmental Systems & Services Limited

Responsibilities
The main responsibilities of the IT Support Intern are:

• Maintain the computer networks of all types of organisations, providing technical support and ensuring the whole company runs smoothly
• Monitor and maintain the company computer systems, install, and configure hardware and software, and solve technical issues as they arise.
• Resolving IT support requests from employees
• Answering employee questions regarding computer systems
• Gathering and analyzing data to diagnose problems with computer systems
• Changing configurations, settings and permissions to fix computer issues
• Installing new software and hardware drivers and updating existing ones as needed
• Updating employees on the status of their service requests
• Logging all service requests and updating tickets as needed

Requirements

• Minimum of B.Sc / HND in Computer Science or related course
• Knowledgeable about the use and maintenance of computers
• Good communication and people relations skills.
• Brilliant negotiation skills.