Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of:
QSR (Quick Service Restaurant)
Fast Casual
Casual Dining
Fine Dining
Coffee Shops
We develop world class brands that address the needs of the African market by serving up a tasty portion of:
Foods and Drinks
Pizza, bur...
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Education: A bachelor's degree in computer science, information technology, or a related field is preferred.
Certifications from reputable organizations, such as CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft Certified Professional (MCP), or Cisco Certified Network Associate (CCNA), will be an added advantage.
Proficiency in operating systems (Windows, Linux, macOS), network protocols, hardware components, and troubleshooting techniques.
Strong interpersonal and communication skills are essential, as IT Support personnel frequently interact with end-users.
Problem-Solving Abilities: The ability to diagnose and resolve technical issues efficiently and provide effective solutions.
Meticulous attention to detail is crucial for documenting issues, solutions, and maintaining organized records
Time Management: Managing and prioritizing tasks to respond to user issues promptly.
Team Player: Collaboration with other IT professionals and departments is often required.
Knowledge of IT Policies and Procedures: Understanding and adherence to organizational IT policies and procedures, including security protocols.
Hardware and Software Knowledge: Understanding of computer hardware, software applications, and common productivity tools.
Problem Analysis: Ability to analyze complex issues and provide effective solutions, sometimes involving critical thinking and research.
Remote Support: Familiarity with remote support tools and techniques to assist users who are not on-site
Professionalism: Maintaining a high level of professionalism and integrity, as IT Support personnel often handle sensitive and confidential information.
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