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  • Posted: Oct 25, 2022
    Deadline: Not specified
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    Korapay is the marketplace for everything payments. We allow businesses and institutions to scale faster by providing them with a robust and powerful core payment engine that eliminates the complications associated with simple and bulk transactions. With our payment solutions, you can easily accept or send payments.
    Read more about this company

     

    IT Support Engineer (Internship)

    About The Role

    • As an IT Support Engineer at Korapay, you will be responsible for providing day-to-day IT operational support to internal teams within the organization.

    Here are a couple of things you'll be doing:

    • Actively monitors and analyzes user requests, evaluates and applies solutions.
    • Troubleshoots IT technical issues and resolves them in a courteous, professional, and timely manner in person or via email, telephone, and/or other electronic media.
    • Completes setup and configuration of company laptops and desktops and troubleshooting of these devices as well.
    • Maintains accurate IT asset inventory and assists in acquisition, deployment, support, and retiring of IT assets based on established IT life cycle management.
    • Consults IT knowledgebase(s), Internet, other team members, and any other appropriate resources for the purpose of independent troubleshooting
    • Works with vendors on hardware warranty issues and hardware insurance
    • Installs, patches, and upgrades hardware and software in accordance with the company’s life cycle management policy
    • Performs data backups and disaster recovery operations.
    • Maintains user-profiles ensuring password policies and other system policies are enforced.
    • Trains and enhances user knowledge regarding computer software and hardware
    • Other duties as assigned by the CISO.

    Requirements
    Here's what are we looking for:

    • Minimum of a Bachelor’s Degree certificate
    • Minimum of 1 year experience in IT support
    • Good communication skills
    • Positive attitude
    • Ability to handle stress appropriately and interact well with others.

    Benefits

    • Competitive Salary
    • Health Insurance Coverage
    • Sponsored and Tailored training
    • Work Flexibility and
    • The opportunity to work with a highly collaborative team-building something great!

    Method of Application

    Interested and qualified? Go to Korapay on jobs.workable.com to apply

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