IT Support at Dovaheights Energy

Responsibilities

• Resolving IT support requests from employees
• Answering employee questions regarding computer systems
• Gathering and analyzing data to diagnose problems with computer systems
• Changing configurations, settings and permissions to fix computer issues
• Generating sign-ins for new hires during the onboarding process
• Installing new software and hardware drivers and updating existing ones as needed
• Updating employees on the status of their service requests
• Logging all service requests and updating tickets as needed
• Managing all computer related equipment’s internally
• Perform other related task as assigned by the Corporate Administrator.

Requirements

• Candidates should possess a B.Sc Degree with 1-5 years work experience.