IT Support & Digital Marketer at Norak Technologies Ltd

Description

• We are looking for technically skilled candidate with good problem-solving abilities for the position of IT Support.
• The duties include being a point of contact for all IT related questions at the user level, responding to user needs in a timely manner, and ensuring the optimal running of all systems, among other duties.

Responsibilities

• Resolving IT support requests from employees
• Answering employee questions regarding computer systems
• Gathering and analyzing data to diagnose problems with computer systems
• Changing configurations, settings and permissions to fix computer issues
• Installing new software and hardware drivers and updating existing ones as needed
• Update employees on the status of their service requests
• Manage all social media accounts.
• Create content (do grahpics and shoot video)
• Come up with innovative and creative advertisement campaigns.
• Identify trends and insights, and optimize performance based on the insights.

Requirements

• Experience in IT support and systems maintenance.
• 2 years experience
• Good knowledge of graphics design and digital marketing
• Excellent written and verbal communication skills.
• Good interpersonal skills.
• Attention to detail.
• Good problem-solving skills.
• The ideal candidate must be an academic graduate
• Must have completed NYSC.