IT Service Engineer at Tranter IT Infrastructure Services Limited

Job Profile

Reporting to the Team Lead West, Network Core & Service Delivery, the Service Fulfilment Engineer is responsible for deploying carrier grade and reliable network infrastructure and services for the company enterprise customers in accordance with set SLAs.

He will be responsible for planning, directing and coordinating activities required to fulfil and support network services to enterprise customers. These include the management of existing and development of new network infrastructure and systems, as well as overseeing system & network administration tasks.

Job Responsibilities

• Install, configure, optimize and maintain network connectivity infrastructure & systems for the Network as well as for enterprise customers as per agreed set standards and SLAs
• Provide prompt and timely feedback to customers.
• Provide regular updates including weekly reports on the health and performance of all internal and customer side infrastructure and services.

Educational Qualifications & Functional Skills:

• Education: BSC Computer Science / Computer Engineering / IT Related Disciplines 
• Technical: Understanding of Communications Networks. Cisco network certification is required

Requirements

• At least 1 year experience within the telecoms space as a Network/Communications Engineer
• A good understanding of computer networks as well as some aspects of project management (Cisco Certification | PMP is a bonus)
• A good grasp of technical (wireless & wireline) installations and willingness to learn more
• Practical Experience with Network Connectivity Devices (Routers & Switches)
• Experience with LAN/WAN Network Design and Configuration
• Good working knowledge of Microsoft Office Suite [including MS Project &Visio]