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  • Posted: Nov 20, 2020
    Deadline: Dec 3, 2020
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    The Maersk Group is a worldwide conglomerate and operates in some 130 countries with a workforce of over 89,000 employees. In addition to owning one of the world’s largest shipping companies, Maersk is involved in a wide range of activities in the shipping, logistics, and the oil and gas industries.
    Read more about this company


    IT Projects Assistant

    Ref.: AT-251098
    Location: Onne, Rivers

    Key Responsibilities

    • Comply with APM Terminals IT standards, policies and procedures.
    • Assist in execution of specific IT tasks as regards the Terminal Upgrade Project as initiated by the manager or the IT Infrastructure Administrator.
    • Work with the various project implementation teams in the implementation of internal IT systems.
    • Perform assigned tasks by the Help Desk or the IT Manager.
    • Help resolving critical situations at the support desk level.
    • Coordinate and manage all network infrastructure related activities (expansion plan, new projects, spot tasks, updates) and ensure maximum availability of the deployed network to users.
    • Solve related problems to new network installations.
    • Coordinate physical changes, tests and other network integrations.
    • Perform periodically and in accordance with the procedures in place the redundancy tests of the deployed network infrastructure and provide reports to the IT manager.
    • Deploy all activities related to the IP Phone for the new offices.
    • Coordinate with the IT Infrastructure Administrator the new datacentre infrastructure maintenance plan (Servers, SAN) as initiated by IT Manager as well as the new power infrastructure (Inverters, UPS).
    • Monitor, collect and analyse infrastructure components (network, CCTV, radio devices…) metrics.
    • Ensure that for any network connection links, a backup plan exists, is implemented, and is tested periodically.
    • Ensure that all new OPS equipment (RTGs, RS, TTs, MHCs) are equipped with UHF radios and all functional.
    • Support the IT assistant in the supervision of preventive and corrective maintenance of the entire CCTV and propose possible expansions.
    • Identify any potential shortcomings of the CCTV technical system and report them to the IT Infrastructure Administrator.
    • Ensure that backups of the entire CCTV system are effective and are tested periodically.
    • Assist in the planning of additions, deletions and major changes in the IT infrastructure.
    • Supervise mast and towers' operation/relocations and new installations as well as their regular maintenance and inspection.
    • Ensure that Terminal Upgrade Project-related IT assets are kept responsibly.
    • Ensure that the IT assistant updates regularly and in accordance with the procedures in place, the IT asset management tool.
    • Manage daily internal interaction with other stakeholders.
    • Ensure that end-users are trained to use new infrastructure solutions.
    • Provide users with technical assistance and continuously seek for opportunities to increase their satisfaction.
    • Follow up with the procurement department for any supply from the demand to the material or service delivery

    We are looking for:

    • Bachelor of Science in Computer Science with 2 years of experience in IT.
    • Have a good knowledge of Linux and Unix operating systems, as well as a deep knowledge of Windows.
    • Have a good knowledge of virtualization and data centre.
    • Have good skills in IT management – ITIL.
    • Have strong good skills in Networks, (LAN / WAN).
    • Have initiative mindset, be a good self-starter and proactive.
    • Be able to exercise good judgment and set priorities.
    • Being able to anticipate users' needs and provide solutions; constantly think about their satisfaction and be sensitive to the needs of other departments.
    • Being able to work actively and simultaneously on several tasks.
    • Have a good level of verbal and written communication in English.
    • Being good at time management because having to work in a demanding and constantly changing environment.
    • Excellent problem solving/analytical skills and knowledge of analytical tools.

    We Offer

    • We run a profitable business that has been made possible through top-quality services, cordial business relations with customers, regular interaction with stakeholders, human resource development, modern handling equipment and superior e-commerce capabilities.

    Method of Application

    Interested and qualified? Go to MAERSK on to apply

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