IT Projects Assistant at Maersk

Ref.: AT-251098
Location: Onne, Rivers

Key Responsibilities

• Comply with APM Terminals IT standards, policies and procedures.
• Assist in execution of specific IT tasks as regards the Terminal Upgrade Project as initiated by the manager or the IT Infrastructure Administrator.
• Work with the various project implementation teams in the implementation of internal IT systems.
• Perform assigned tasks by the Help Desk or the IT Manager.
• Help resolving critical situations at the support desk level.
• Coordinate and manage all network infrastructure related activities (expansion plan, new projects, spot tasks, updates) and ensure maximum availability of the deployed network to users.
• Solve related problems to new network installations.
• Coordinate physical changes, tests and other network integrations.
• Perform periodically and in accordance with the procedures in place the redundancy tests of the deployed network infrastructure and provide reports to the IT manager.
• Deploy all activities related to the IP Phone for the new offices.
• Coordinate with the IT Infrastructure Administrator the new datacentre infrastructure maintenance plan (Servers, SAN) as initiated by IT Manager as well as the new power infrastructure (Inverters, UPS).
• Monitor, collect and analyse infrastructure components (network, CCTV, radio devices…) metrics.
• Ensure that for any network connection links, a backup plan exists, is implemented, and is tested periodically.
• Ensure that all new OPS equipment (RTGs, RS, TTs, MHCs) are equipped with UHF radios and all functional.
• Support the IT assistant in the supervision of preventive and corrective maintenance of the entire CCTV and propose possible expansions.
• Identify any potential shortcomings of the CCTV technical system and report them to the IT Infrastructure Administrator.
• Ensure that backups of the entire CCTV system are effective and are tested periodically.
• Assist in the planning of additions, deletions and major changes in the IT infrastructure.
• Supervise mast and towers' operation/relocations and new installations as well as their regular maintenance and inspection.
• Ensure that Terminal Upgrade Project-related IT assets are kept responsibly.
• Ensure that the IT assistant updates regularly and in accordance with the procedures in place, the IT asset management tool.
• Manage daily internal interaction with other stakeholders.
• Ensure that end-users are trained to use new infrastructure solutions.
• Provide users with technical assistance and continuously seek for opportunities to increase their satisfaction.
• Follow up with the procurement department for any supply from the demand to the material or service delivery

Requirements
We are looking for:

• Bachelor of Science in Computer Science with 2 years of experience in IT.
• Have a good knowledge of Linux and Unix operating systems, as well as a deep knowledge of Windows.
• Have a good knowledge of virtualization and data centre.
• Have good skills in IT management – ITIL.
• Have strong good skills in Networks, (LAN / WAN).
• Have initiative mindset, be a good self-starter and proactive.
• Be able to exercise good judgment and set priorities.
• Being able to anticipate users' needs and provide solutions; constantly think about their satisfaction and be sensitive to the needs of other departments.
• Being able to work actively and simultaneously on several tasks.
• Have a good level of verbal and written communication in English.
• Being good at time management because having to work in a demanding and constantly changing environment.
• Excellent problem solving/analytical skills and knowledge of analytical tools.

We Offer

• We run a profitable business that has been made possible through top-quality services, cordial business relations with customers, regular interaction with stakeholders, human resource development, modern handling equipment and superior e-commerce capabilities.