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Smollan - We are a global commerce solutions company. We work at the pivot point where retailer, brand owner and shopper intercept. We help our clients achieve faster and scalable growth through planning, executing, measuring and reporting on all aspects of commerce.
About the job
Job Summary:
To provide IT support by Mobile Application Development, compile reports, dashboard roll-out and maintenance, and to further understand and execute the IT strategy, ensuring that management is updated on changes made
Key Responsibilities and Deliverables:
Execution of IT Strategy
Understand the IT strategy in detail
Execute the agreed stragey across the business
Periodically update management on the changes made to the IT strategy
Delivery of IT Solutions and Set-up of IT Infrastructure for New Business
Understand the business requirement as determined by the Country Manager
Finalise scope document with the Country Head
Set-up of IT infrastructure
Develop IT applications and the subsequent testing and roll-out of these applications
Monitor the functioning of IT applications
Operations Support
Periodically monitor the security of IT systems in the company
Provide remote/on-site support, co-ordinate with local contact to resolve issues
Prepare and update system documentation and reports
Prepare standard trouble shooting guide for recurring problems
Maintain monthly dashboard and provide necessary information to the management
Ensure 0% IT downtime across the country
Proactively identify the possible breakdown/ issues
Delivering support to existing business users; investigating and resolving application data errors, data discrepancies and queries
Perform any other duties that may be assigned from time to time
Development of IT Solutions
Provide innovative IT solutions as per the changing business needs and Technological changes
Understand the new business requirement
Prepare a network plan on proposed changes
Redesign the application as per the requirements
Conduct a pilot test before rolling out new solutions and offerings
Prepare a communication deck for the changes done
Qualification
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