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  • Posted: May 14, 2024
    Deadline: May 19, 2024
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  • PSI is a global health organization dedicated to improving the health of people in the developing world by focusing on serious challenges like a lack of family planning, HIV and AIDS, barriers to maternal health, and the greatest threats to children under five, including malaria, diarrhea, pneumonia and malnutrition. A hallmark of PSI is a commitment to t...
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    IT Officer

    Your contribution

    You will be responsible for the following:

    • Respond to end user requests for hardware and software related technical assistance.
    • Setting up and managing office 365 user accounts and subscriptions.
    • Setting up SharePoint document libraries and permission.
    • Supporting users accessing office 365 services.
    • Window 10 deployment and user computer setups.
    • Internet connectivity troubleshooting.
    • Deploy and maintain all internet IT services for PSI, including managing IT inventory.
    • Install, troubleshoot, and repair issues with computers, printer/copies, mobile devices and other equipment.
    • Maintain all hosted applications/resources on onsite server or external servers.
    • Assist with procuring and configure equipment and ensure proper asset management.
    • Configure appropriate equipment and system access for employee onboarding and provide technology related education and ongoing support.
    • Test and apply OS installs and upgrades and upgrades administrative tools and utilities.
    • Maintain WI-FI access points, conference room technical equipment and printers.
    • Maintain anti-virus/malware software deployment.
    • Manage backup, restore, and recovery support for PSI data.
    • Maintain IT security policies and procedures to ensure systems and data are protected.
    • Develop and maintain a disaster recovery plan for the organization.
    • Proactively identify technology and end-user risks/concerns and implement strategic solutions and controls in a timely manner.
    • Maintain communications and working relationships within the organization and with outside IT service providers.

    What are we looking for?

    We are looking for a highly ambitious individual a passion in public health, willing and able to learn by doing in a very demanding position. In particular, we are looking for:

    • Good University Degree/HND in Computer Science or any other related field
    • Minimum of 3 years relevant work experience relevant to ICT
    • Excellent working knowledge of Microsoft packages, systems and Applications
    • Excellent working knowledge of ‘Windows’ based desktop and server operating systems
    • Excellent problem-solving and resolution abilities on a wide range of software, hardware and network issues
    • Good experience in info-graphics design and development
    • Ability to set-up IT equipment for the office
    • Ability to advice, communicate effectively and assist a range of non-technical users within an organization.
    • High standards of integrity and approachability

    The candidate we hire will embody PSI’s corporate values:

    • Measurement: You use hard evidence to make decisions and guide your work. You set clear goalposts in advance and explain clearly if you need to move them.
    • Pragmatism: You will strive to deliver the best possible result with the resources available. You will not be paralyzed by a need to make things perfect.
    • Honesty: You own your mistakes and are open about your shortcomings – it is the only way you will learn and improve.
    • Collaboration: You will quickly establish a mental map of whom you can rely on for what, on your team, at headquarters, and in our country offices – if you try to do it all yourself, you will not succeed.
    • Trust: You accept limits to your sphere of control and give colleagues the benefit of the doubt.
    • Commitment: You are in it for the long-haul and want to grow with the organization, just like PSI serves its consumers and partners with host-country governments through thick and thin.

    Check how your CV aligns with this job

    Method of Application

    All interested and qualified candidates should send their comprehensive resume with a cover letter as ONE PDF/Word document to the e-mail address jobs@psinigeria.org using the position title as the subject of the e-mail

    Build your CV for free. Download in different templates.

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