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  • Posted: May 13, 2024
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionise the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders. The journey began with our pioneering of the food court concept in Nigeria - a new and exciting offering for the local market. At the same time, w...
    Read more about this company


    IT Officer

    Key Responsibilities:

    Field Support Functions

    • Deploy, configure, maintain and repair IT infrastructure – both software and hardware
    • Support all installations pertaining to all field locations, stores and the Head office

    Administrative Functions

    • Communicate with stakeholders to understand their requirements
    • Develop and analyze functional specifications
    • Design efficient IT systems to meet business and technology needs
    • Coordinate developers to build and implement technology solutions
    • Integrate multiple systems and reconcile needs of different teams
    • Gather feedback from end users about system performance
    • Plan and oversee projects (e.g. upgrades, hardware/software installations)
    • Provide advice and technical training to end users as required
    • Keep abreast of technology trends and developments

    Key Performance Indicators:

    • IT System uptime/downtime
    • Mean Time Between Faults
    • Mean Time to Resolve
    • Number of system breaches due to virus attacks and or breaches
    • Network Uptime/downtime

    Skills, Competencies and Requirements:

    • Demonstrates ability to troubleshoot hardware, software and network problem
    • Knowledge of Project Management
    • Knowledge of databases, system security and troubleshooting
    • Knowledge of network operations and management
    • Knowledge of systems design and development process
    • Knowledge of various ERP
    • Knowledge of the QSR/Food Industry practices

    General Management Competencies/Requirements:

    • Problem Solving & Analysis
    • Good Organizational Skills
    • Keen attention to details
    • Good command of English and above average Report Writing skills
    • Candidates must be decent, efficient and self-confident.

    Educational Qualifications/Experience:

    • A good first degree in Computer Science, Computer Engineering, Information Technology or related areas
    • Minimum of 2 years’ experience in a similar role, especially in the QSR/FMCG sector
    • Membership of CISCO, or any other IT related professional qualification is an added advantage

    Desired Personal Attributes:

    • Integrity
    • Proactive self-starter
    • Results Orientation
    • Assertiveness & tenacity
    • Ability to cope with and work under pressure

    Method of Application

    Interested and qualified? Go to Food Concepts Plc on to apply

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