IT Officer at DCSL Corporate Services Limited

Requirements

• Bachelor’s degree or its equivalent in ICT or any related discipline. 
• Good knowledge of technology and service management.
• Must possess IT support-specific skills (network, technical support).
• Must be skilled in Microsoft windows and Office 365 administrator skills.
• Must be familiar with modern operating systems and server platforms.
• Must be skilled in networking, helpdesk support, web technology and cloud computing.

Job Description

• Supports user accounts, network or system rights, and access to systems and equipment by following policies, procedures, and tools.
• Administer application and hosted services roles, accounts, credentials, configuration, and backups.
• Evaluation, testing, and implementation of new applications and cloud-hosted services.
• Participate in the auditing of application access, and inventory of software, hardware, and licenses.
• Supports the routine maintenance, modification, and documentation of applications.
• Supports the installation, upgrade, or decommissioning of designated systems, products, and infrastructure under the guidance of senior team members.
• Support and use integration tools allowing for the seamless transmission of data from disparate systems.
• Provide Tier 2 technical support for the Desktop support team and escalation to third-party provider support.