IT Officer at Aspom Travel Agency

Position Overview

• As an IT Officer, you will be responsible for overseeing the information technology operations within an organization.
• You will play a key role in managing IT infrastructure, implementing and maintaining systems and software, providing technical support, and ensuring the security and efficiency of the organization's IT environment.
• Your expertise and leadership will contribute to the overall success and smooth functioning of the company's technology initiatives.

Responsibilities
IT Infrastructure Management:

• Oversee the organization's IT infrastructure, including servers, networks, databases, and other hardware and software systems.
• Evaluate and recommend improvements to the infrastructure, ensuring scalability, reliability, and security.
• Collaborate with relevant stakeholders to plan and implement infrastructure upgrades and enhancements.

Systems Implementation and Maintenance:

• Coordinate the implementation of new systems, software, and technologies to meet business needs and improve operational efficiency.
• Manage the maintenance and updates of existing systems and software, ensuring optimal performance and compatibility.
• Conduct regular system audits, troubleshoot issues, and ensure timely resolution of technical problems.

IT Security and Data Protection:

• Develop and implement IT security policies, procedures, and protocols to safeguard the organization's systems, networks, and data.
• Monitor and proactively address potential security threats and vulnerabilities.
• Conduct regular backups of critical data and implement disaster recovery plans.

Technical Support and Training:

• Provide technical support to end-users, troubleshooting hardware, software, and network issues.
• Respond to user inquiries and resolve IT-related problems promptly and effectively.
• Conduct training sessions and create user guides to enhance employees' understanding and utilization of technology.

Vendor Management:

• Manage relationships with IT vendors, including software providers, hardware suppliers, and service providers.
• Evaluate vendor proposals, negotiate contracts, and ensure compliance with agreed-upon service level agreements.
• Monitor vendor performance and address any issues or concerns.

IT Budgeting and Resource Planning:

• Assist in developing the IT budget, including cost estimation, resource allocation, and procurement planning.
• Monitor IT expenses and ensure adherence to the budget.
• Stay updated with industry trends and technological advancements, providing recommendations for future IT investments.

Requirements

• Bachelor's Degree in Information Technology, Computer Science, or a related field (preferred).
• 2 - 5 years relevant work experience.
• Proven experience in IT management or a similar role.
• Strong technical knowledge across multiple IT domains, including hardware, software, networking, and security.
• Familiarity with enterprise systems, databases, and cloud technologies.
• Experience in implementing and managing IT infrastructure projects.
• Knowledge of IT security principles and best practices.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work both independently and collaboratively in a team.
• Project management skills and the ability to prioritize tasks and meet deadlines.
• Professional certifications (e.g., CompTIA A+, CCNA, ITIL) are a plus.
• Must reside in Lekki Axis.