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  • Posted: May 27, 2024
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    FairMoney is a digital platform in Nigeria that allows you access instant loans in a few minutes through our android app.
    Read more about this company


    IT Manager

    About the role

    • You will be working as an IT Support Specialist in our Technology Division, which is now composed of 75+ people in Lagos, Bangalore, Paris, Türkiye, and remotely across the globe.
    • We are building Engineering centres of excellence across multiple regions and are looking for smart, talented, driven engineers. This is a unique opportunity to be part of the core engineering team of a fast-growing fintech poised for more rapid growth in the coming years.

    Roles and Responsibilities

    • Design and deploy LANs, WANs, and wireless networks including servers, routers, firewalls, load balancers, switches, and other hardware 
    • Configure, test, and maintain LAN/WAN equipment and related services 
    • Identify, diagnose, and resolve network problems 
    • Architect, create, manage and maintain Network, Server and PC health for clients 
    • Manage and deploy system configurations 
    • Select and implement security tools, policies, and procedures with the security team 
    • Proactive Network monitoring and maintaining all levels of network security internally and externally 
    • Create and maintain comprehensive documentation for all implemented networks 
    • Troubleshoot and resolve voip/contact center connectivity issues, hardware, software errors and document resolutions 
    • Provide documentation and technical specifications for planning and implementing new or upgraded IT infrastructure 
    • Facilitate timely IT vendor and service provider payments and ensure expenditure compliance 
    • Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures 
    • Lead desktop and helpdesk support efforts to resolve problems with limited disruptions 
    • Manage access to unauthorized sites, downloads, and users on the network 
    • Configure QoS for optimal user experience and bandwidth usage, and set up accounts and workstations in Windows and MacOS environments. 


    • A bachelor's degree in computer science, information technology, or similar.
    • 3-5 years of experience as an IT support specialist.
    • Exceptional ability to provide technical support and resolve queries.
    • In-depth knowledge of computer hardware, software, and networks.
    • Ability to keep up with technical innovation and trends in IT support.
    • Exceptional interpersonal and communication skills.


    • Private Health Insurance
    • Pension Plan
    • Paid Time Off
    • Hybrid work arrangement
    • Training & Development

    Recruitment Process

    • A screening interview with one of the members of the Talent Acquisition team for 30 minutes.
    • Technical interview with the Hiring Manager for 45-60 minutes.

    Desired Skills and Experience

    • information security
    • network engineering
    • system administration

    Method of Application

    Interested and qualified? Go to FairMoney on to apply

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