IT Manager at Cen Global Services Limited

Job Description

• The IT Manager will oversee the development, implementation, support and management of the computer-based information systems and all ICT associated personnel in the company.

Responsibilities

• Oversee the activities of the IT department
• Lead and support the IT Technicians in the delivery of their duties.
• Develop long-term solutions for organization IT infrastructures and implement the necessary project management processes to deliver them.
• Monitor and identify threats to information security and propose solutions to the IT Manager.
• Update and maintain both company IT procedures, network and internet policy documentation, including contributing to Acceptable Usage, Data Protection and other relevant policies.
• Ensure compliance with policies, licensing obligations, health and safety practices, etc., via monitoring and communication with users.
• Manage the procurement of IT equipment to meet company priorities including liaising with external IT suppliers and contractors to deliver the best, most cost effective solutions.
• On occasions where the IT Technicians are unavailable, assist in resolving first-line technical issues with IT hardware, peripheral devices and office infrastructure.
• Keep abreast of new IT developments and business project and change management.
• Direct and assist with hardware and software installation/configuration.
• Direct and assist with the support and expansion of both companys’ networks.
• Provide guidance on Google and Microsoft educational solutions.
• On occasion, provide technical support for major company events.

Qualifications

• Bachelor's Degree in Computer Science or relevant field
• 5+ years of experience in related field
• A well-developed understanding of computer networking systems and processes such as: Active Directory, Windows Server 2008/2012/2016, Terminal Services 2012/16, SQL Server (2012,2014,2017), MS Exchange Server (2013,2016, 2019), Azure Platform, Office 365 MS HyperVMacos Sierra, High Sierra, Mojave, Mac OSX Servers, MDM – Jamf Casper, etc.