IT Intern at Lawrence Price & Company Ltd.

Responsibilities and Duties:

• Ensures all daily activities are carried out in accordance with the company’s governance and procedures.
• Assist in performing hardware and software installation procedures.
• Perform software configuration on stand-alone computers and laptops.
• Provide support in diagnosing hardware and software issues and troubleshooting activities.
• Assist in handling data migration duties.
• Document all processes in reference manuals for training and guidance.
• Take user support requests and take measures to fulfill requests.
• Assist in hardware and software inventory management.
• Handle periodic maintenance of hardware and software.
• Troubleshoot equipment such as printers and scanners and other peripherals.
• Participate in the development of software applications.
• Handle researching options and research computer bugs and their solutions.
• Take telephone calls from users and attempt to assist them with their information technology questions and problems.
• Handle IT-related documentation and make sure that all IT supplies are available.
• Assist in gathering user requirements and developing appropriate reports for IT professionals.
• Provide users with ongoing assistance in their information technology problems.
• Coordinate vendors for the acquisition of equipment and software
• Provide support in setting up end-user training activities.
• Develop incident response procedures and assist with business intelligence development activities.

Education:

B.SC./OND in Computer Science or any IT related Course.