IT Business & Data Analyst at PZ Cussons

Job Purpose:

• This role is based in Lagos. Will forge a strong working relationship with business functions across Africa, enabling data-driven decision making through effective reporting and analytics solutions.
• The Business and Data Analyst is responsible for designing, developing and maintaining various reporting and analytics systems that empower data-driven insights and decision making across PZ Cussons. The role will work closely with business stakeholders and other team members to understand their reporting requirements and deliver user friendly, visually appealing and insightful reports and dashboards. Will be responsible for the administration and governance and user experience of reporting platforms like Power BI and Microsoft Fabric.

Responsible to:

• Reports directly to the Head of Digital and IT, Africa.
• Part of global data engineers and analysts
• Part of a team of Business Analyst within Regional IT

Responsible for:

No direct reports.

Would have key Internal Relationship with functional business leaders, commercial heads, Super Users and Regional Process Leads, other members of the global and regional IT teams across Africa.

Key Accountabilities:

• Lead the design, development, and maintenance of BI systems and technologies, such as data warehouses, data lakes, dashboards, reports, and data models, using SQL, Python, and other tools.
• Collaborate with data analysts, data scientists, and other stakeholders to understand their data requirements and provide data solutions that meet their needs.
• Perform data analysis, data validation, and data quality checks to ensure the accuracy and reliability of BI data and outputs.
• Implement and refine strong patterns and standards relating to data modelling, data pipelines and change management
• Administer and manage the reporting platforms, such as Power BI and Microsoft Fabric, including user management, security, and governance.
• Optimize and improve the performance, scalability, and user experience of reporting and analytics solutions.
• Troubleshoot and resolve any reporting or analytics issues that may arise.
• Document and communicate reporting best practices, standards, and processes.
• Transformation of data into usable structures.
• Optimise and improve the performance, scalability, and security of BI systems and technologies.
• Create data observability processes to highlight data quality issues and general health of the data products deployed
• Develop release pipelines for the data platform using Github Actions
• Troubleshoot and resolve any data or BI issues that may arise.
• Stay updated with the latest trends and developments in BI and data analytics.
• Supporting end users through training and documentation.
• Mentoring and training junior staff.
• Ensure that data compliance and security requirements are met during system build.

Key Stakeholders: Internal/ External Relationships

• Develop robust relationships with strategic stakeholders.

Knowledge / Skills/ Qualifications/ Technical/ Professional experience:

• B. SC degree in Computer Science or IT related field.
• 3- 4 years of business analyst, data analytics & project Management.
• Proven track record in Business Analysis and/or Business Process Management
• Extensive experience in BI development, data engineering or similar role.
• Proficient in reporting and data visualization tools like Power BI, Tableau, or similar technologies.
• Strong understanding of data modelling and semantic modelling for reporting and analytics purposes.
• Experience with SQL and data querying.
• Understanding of data warehousing and data integration concepts.
• Experience in gathering reporting requirements and translating them into effective visualizations.
• Strong analytical, problem-solving, and communication skills.
• Understanding of UX concepts related to data visualisation and data products.
• Ability to work independently and collaboratively in a fast-paced environment.
• Understanding of the Microsoft cloud ecosystem, including Power BI and Microsoft Fabric.
• Experience in training and mentoring junior staff.
• Experience working with an agile framework, such as Scrum, Kanban, etc.
• Familiarity with data governance, security, and compliance best practices.