IT Application Specialist (Web) at Dangote

Location: DANCOM HO-Lagos, DANCOM HO-Lagos, Nigeria

Role Mission 

The IT Applications Specialist is responsible for ensuring smooth operation, support, and enhancement of enterprise applications within the organization. The role involves application development, database management, troubleshooting, system integrations, and ensuring that applications are aligned with IT policies and business requirements.

Key Responsibilities

• Provide 2nd-level application support, resolving incidents and problems within SLA timelines; perform root cause analysis and implement permanent fixes.
• Support development of applications and enhancements using C#, REST APIs, Entity Framework, MVC frameworks, and PHP + MySQL stack.
• Design, develop, and maintain MS SQL (must), MySQL, PostgreSQL databases; optimize queries and ensure data integrity.
• Work with IT colleagues, vendors, and business users to analyze requirements, integrate applications, and improve processes.
• Execute unit, integration, load, and automated testing, ensuring quality and stability of deployed applications.
• Manage application rollouts, updates, and code versioning using Git.
• Support solutions using SharePoint Development, Power Apps, Power Automate, Power BI where required.
• Produce technical documentation including system specifications, test plans, and user guides.
• Stay updated with evolving technologies, frameworks, and best practices in enterprise application development and support.

Essential Knowledge, Skills, and Competencies

• Programming & Development: C# (Web, Desktop, Services, Libraries, REST APIs), MVC Frameworks, PHP + MySQL Stack, JavaScript, jQuery, HTML5, CSS, Object-Oriented Programming
• Databases: MS SQL (*must*), MySQL, PostgreSQL
• Frameworks & Tools: ORMs (Entity Framework), Git, TDD/BDD tools
• Enterprise Platforms: SharePoint, Power Apps, Power Automate, Power BI
• Testing & Quality: Unit, Integration, Load Testing; Automated Testing
• Other Skills: Excellent problem-solving, communication, and documentation skills; ability to work independently and collaboratively

Qualifications & Experience

• B.Sc. / HND in Computer Science, Information Technology, or related discipline (*MSc Computing-related preferred*).
• 3–7 years’ experience in application support, development, or systems integration.
• Relevant certifications (e.g., Microsoft Certified Developer, ITIL, Agile) are an advantage.