IT and Digital Solution Associate at Excellence Community Education Welfare Scheme Ltd/Gte (ECEWS)

Job Description

• Create wireframes, prototypes, and high-fidelity mockups for web and mobile applications.
• Design user-friendly interfaces for internal systems, donor portals, beneficiary platforms, and other digital tools.
• Ensure all designs align with the organization’s branding and accessibility standards.
• Conduct user research to understand the needs, preferences, and pain points of stakeholders.
• Organize usability testing sessions and analyze feedback to improve designs.
• Develop user personas and journey maps to guide the design process.
• Work closely with the IT team to ensure designs are technically feasible and optimized for implementation.
• Collaborate with program teams to understand project objectives and translate them into intuitive designs.
• Liaise with external developers, if applicable, to ensure designs are effectively executed.
• Design interfaces that are accessible to a diverse range of users, including those with disabilities.
• Advocate for inclusive design practices that align with the NGO's values and global standards.
• Continuously monitor the performance of digital platforms and identify areas for improvement.
• Update and refine designs based on user feedback and organizational goals.
• Stay updated on UI/UX design trends, tools, and technologies to incorporate best practices.

Minimum Recruitment Standard

• Bachelor’s Degree in Design, Human-Computer Interaction, Computer Science, or a related field.
• Relevant certifications in Design, such as UI/UX, Product management, Project management and Customer relationship management are a plus.
• Proficiency in design tools such as Figma, Adobe XD, Sketch, or similar software. Excellent communication and collaboration skills.
• Minimum of 2 years of experience in UI/UX design, with a portfolio showcasing diverse projects (websites, mobile apps, dashboards, or internal tools).
• Hands-on experience with end-to-end design processes, from user research and wireframing to prototyping and final implementation.
• Proven ability to design user interfaces that solve real-world problems, particularly in resource-constrained environments.
• Experience working with cross-functional teams, including developers, project managers, and stakeholders.
• Ability to navigate the dynamics of NGOs, including collaboration with program teams, funders, and community representatives.
• Demonstrated experience conducting user research and usability testing, analyzing results, and iterating on designs.
• Familiarity with designing for a wide range of users, including those in low-resource settings or with limited technical skills.
• Strong sense of typography, color theory, layout, and branding, ensuring cohesive and aesthetically pleasing interfaces.
• Ability to present ideas clearly to technical and non-technical stakeholders.

Salary
Competitive.