Invoicing Officer at PZ Cussons

Job Requisition ID: JR000375
Location: Ikorodu Factory, Lagos
Job Type: Full time
Department: Logistics
OU/Country: PZ Wilmar Nigeria
Revision number: 02

Job Purpose

• Why does the job exist?
• To ensure the prompt and proper invoicing of bulk, consumer pack and semi-bulk deliveries
• Promptly and professionally handle customer complaints for better customer service level

Dimensions:

• Turnover of unit
• Budget responsibility
• Team Size
• Other.

Principal Accountabilities

• The key outputs of the job
• List in priority order if possible, typically 8-10
• NOT a task list
• Any requirement for organizing & planning including own work and the allocation of resources
• Typical decisions made and if they are advisory or directly responsible for the outcome
• To achieve an on-time invoicing for bulk, consumer pack and/or semi-bulk deliveries
• To achieve zero customer complaint in relation to the quality of invoicing
• To train team members on SAP to be able to invoice without consequential customer complaint
• To ensure there is no pending SAP transactions daily
• To ensure no traffic grid-lock at the weighbridge due to delayed invoicing
• To strictly comply with PZ Wilmar’s EMS policy through adequate paper management through accurate postings to avoid rework.

Knowledge, Skills & Experience Needed

• List any qualifications required to do the job
• Be specific about the experience needed
• Focus on type of experience not the time served
• Minimum of First Degree / HND
• 2 - 5 years work experience in a similar position
• Proactive and able to implement continual improvement program
• Familiar with standard concepts, practices, and procedures within a particular field.

Internal & External Relationships:

• Identify the most significant ones
• Attach a preferred suppliers list if available
• Detail which networks the jobholder will be part of e.g. finance, category
• Sales Team
• Refinery Team
• Packing Hall Team
• PZ Wilmar Customers
• Tank farm Team

Reporting Relationships:

• Peer Relationships
• Attach organization chart showing manager and direct reports as well as peers

Reports to:

• Warehouse & Logistics Manager

Direct reports: None

Peers:

• Warehouse Supervisor.

Job Context & Special Features:

• Explain any special features or context in which the job operates
• Detail any language or mobility requirements
• Behavioural competencies are linked to the grade of the position and will be assigned once the position has been evaluated. 
• Technical skills (max 8 for each position) need to be detailed below. 
• They are related to the function of the position (e.g. procurement, finance etc.) and should be those that are required to ensure that the position is performed at a Solid standard of performance.

Skills:
Level:

• Customer Service Skills
• Interpersonal Relations Skills
• System training Skill (SAP)
• Stock Management skills.