Inventory Order Processing Officer at Swift Consulting

Job Summary

• We are currently seeking qualified and reliable applicants to fill the role of Inventory/ Order Processing Officer for one of our clients in the E-commerce Industry.

Major Responsibilities 

• Conduct regular stock counts and reconcile discrepancies.
• Monitor stock levels and ensure products are always available for customer orders.
• Receive, verify, and process customer orders across online platforms.
• Ensure accurate picking, packing, and dispatch of orders.
• Coordinate with the logistics/delivery team to ensure timely fulfilment.
• Update order status, follow up on delayed deliveries, and resolve issues.
• Handle order modifications, returns, replacements, and cancellations.

 Requirements

• HND/BSc in any relevant field.
• Experience in E-commerce operations, inventory, or order processing is an added advantage.
• Strong attention to detail and numerical accuracy.
• Good knowledge of Microsoft Excel and inventory/order management software.
• Ability to work under pressure and multitask.
• Excellent communication and teamwork skills.