Internal Control Officer at Genesis Group

Key Responsibilities

• Perform routine and surprise audits at store locations to ensure adherence to operating procedures.
• Verify compliance with standard QSR processes (cash handling, food production, inventory movement, wastage recording, safety procedures).
• Review shift reports, POS transactions, discounts, voids, refunds, and complimentary items for irregularities.
• Monitor adherence to hygiene, food safety, and quality control standards.
• Audit cash handling processes including end-of-day closing, reconciliations, and deposits.
• Ensure bank deposits match POS sales reports daily.
• Review expense claims, petty cash usage, and vendor payments for accuracy and legitimacy.
• Investigate variances in sales, cost of goods sold (COGS), and store operating expenses.

Inventory Management:

• Conduct periodic inventory counts for food, packaging, and supplies.
• Identify variances between physical counts and system stock; recommend corrective measures.
• Monitor wastage, spoilage, and theft indicators.
• Evaluate supply chain processes for risk exposure or inefficiencies.

Risk Management & Compliance:

• Assess risks across restaurant operations and implement risk mitigation strategies.
• Ensure compliance with company policies, health and safety regulations, labor laws, and franchise standards (if applicable).
• Investigate fraud allegations, theft suspicions, and operational malpractice.
• Provide recommendations and action plans to close identified control gaps.
• Prepare detailed internal control and audit reports with findings, risk assessments, and corrective actions.
• Follow up with store managers to ensure implementation of corrective actions.
• Maintain organized documentation for audits, compliance reviews, and checklists
• Educate staff and management on internal control procedures and best practices.
• Assist in developing and updating policies, SOPs, manuals, and control guidelines.
• Identify bottlenecks in operations and recommend process improvements.

Key Skills and Competencies

• Strong analytical and problem-solving skills
• Good knowledge of QSR operations and food industry processes
• Excellent attention to detail and integrity
• Strong communication and report-writing skills
• Proficiency with POS systems, Excel, and audit software
• Ability to work independently and conduct field audits
• Knowledge of risk management and internal control framework
• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
• 1–3 years of experience in internal control, auditing, or QSR operations (preferred).
• Professional certifications (CIA, CFE, ACCA, CPA) are an added advantage.
• Frequent visits to restaurant branches.
• May require early morning, evening, or weekend audits.
• Fast-paced environment with strict timelines.