Insurance Unit Manager at Fortis Global Insurance Plc

Core Responsibilities of a Unit Manager 

Sales & Business Development

• Drive sales targets by promoting insurance products.
• Develop strategies to grow market share and revenue.
• Identify new business opportunities and client segments.

Team Recruitment & Development

• Recruit, train, and mentor insurance agents or financial advisors.
• Organize regular training sessions to improve sales skills, product knowledge, and compliance.
• Monitor performance and provide coaching to underperforming team members.

Leadership & Supervision

• Lead and motivate the sales team to achieve set goals.
• Allocate sales targets and track progress.
• Foster teamwork and a results-driven culture.

Customer Relationship Management

• Ensure excellent service delivery to clients.
• Handle escalated client issues professionally.
• Build and maintain strong long-term relationships with clients.

Performance Monitoring & Reporting

• Evaluate team performance using KPIs and sales reports.
• Prepare regular performance and sales activity reports for senior management.
• Analyze market trends to guide decision-making.

Compliance & Risk Management

• Ensure all team members adhere to regulatory guidelines and company policies.
• Oversee proper documentation and ethical selling practices.
• Minimize risks by ensuring compliance with underwriting standards.

Strategic Planning & Execution

• Plan and implement marketing campaigns to support sales.
• Set unit objectives in alignment with the company’s vision.
• Continuously improve processes to enhance productivity.

RENUMERATION

• Commission
• Allowance
• HMO
• Staff cooperative