Insurance Underwriter Manager at Smart Partners

Job Purpose

• Ensure quality underwriting and claims management for all classes of Insurance, prompt and error-free documentation of policies to achieve superior customer service delivery.
• Generating new business opportunities for the company.

Duties & Responsibilities

• Works closely with brokers to ensure service goals are met
• Day-to-day underwriting operations by establishing priorities, adjusting quotes when necessary, to have competitive edge over other industry players while ensuring adherence to laid down underwriting standards.
• Conduct underwriting audits and other technical quality review programs
• Analyze qualitative and quantitative data prepared and obtain approval for risk selection and acceptance, coverage, and price.
• Actively manage a set of team assigned to you, deliver timely, high quality and profitable services.
• Develop and maintain effective business relationships with internal and external customers in order to attract develop and retain profitable businesses.
• Participate with senior management in department and business unit-wide initiatives around product development, processes, underwriting policy and strategy; recommend/implement changes to improve productivity, profitability and business growth.
• Assessing, gathering background information & forming opinion on insurance proposals
• Liaise with other departments to resolve issues and create business efficiencies
• Establish and manage departmental business processes.
• Interfacing with actuarial consultant on technical matters

Qualifications

• First degree (Minimum of Second Class Lower degree) in Insurance, or any related field
• Master's degree is an added advantage
• Candidate must be an Associate of CIIN
• Minimum of 6 years relevant experience in insurance underwriting and claims management.
• High proficiency in the use of Microsoft Excel.

Skills/Competencies:

• Demonstrable understanding of the underwriting concepts, principles, practices, and procedures
• Proven Insurance Underwriting Skills
• Confident decision making skills
• Excellent knowledge of life insurance policies
• Proven numeracy and statistical skills
• Strong analytical and quantitative skills
• Excellent negotiation and interpersonal skills
• High Proficiency in the use of Microsoft Office applications most especially in Microsoft Excel tool.
• Excellent verbal and written communication skills
• Exceptional leadership skills